Users vs Editors: A case study

Rather than actually conducting a case study, there’s a rather easier way to compare ‘pure’ User Generated Content with some that has been edited, and the effect on accuracy, trust, and audience figures.

Most people are familiar with the famous (or infamous) online, user created and edited Wikipedia.org.

But last October (2006) a new, almost identical in design, wiki started. Called Citizendium, it’s founded by Larry Sanger (Co-founder of Wikipedia), and it also accepts user submitted content.

Except with Citizendium, UGC is subject to moderation by experts who have to provide proof of accreditation and qualifications.

Bearing in mind Citizendium is nine months old, whereas Wikipedia has six years behind it, it’s unfair to start comparing traffic figures etc at this stage. But it’s certainly interesting to take a look at the Editors of an area you have an interest in, and see if you’re more reassured by their watchful presence. Let’s just hope noone is able to dupe the system

‘Famous for 15 people’ – A response

Inspired by a comment on my recent post about the myth of User Generated Content, I figured colleague and fellow digital person David Cushman deserved a fuller response than my reply…And hopefully this might inspire more people to get involved.
David has talked at length on his blog, Faster Future, about his concept of people becoming ‘Famous for 15 people‘, rather than ‘Famous for 15 minutes’. And in some ways, it makes a lot of sense.
After all, if you can reach the people most obsessive about a particular interest, whether you call them early adopters or obsessives, then you’re going to accurately target those most likely to engage and respond.

But this does miss some of the reasons for UGC creation, and some of the reason why certain UGC sites maintain an advantage. it’s also why I believe that there should be a bridge between ‘old’ media and new, rather than discarding the old.

To start with, I’d split UGC into two types. The first is that which comes from small groups of friends chatting, for instance on a forum, with high levels of interaction.
This is the type of UGC which most directly works with the ’15 people’ model, as posts to these key people will have a big effect.

But there is another type of UGC creation, which I’d call ‘formal’ or ‘broadcast’ UGC. This ranges from blogs to live webcam shows, and includes user radio shows, user videos etc. Many of these are not simply created in a desire to interact with users who share an interest, but are an attempt to gain fame and respect from the largest possible audience. It’s the only equivalent of appearing on Big Brother, or sending a story into a newspaper, and is part of human nature for those reared on the cult of celebrity. Those people will actively pick Youtube over a niche site, in order to get the widest possible audience for their video/photo/blog. While they’d be happy with interaction from a small number of people, they’d be happier still with a huge number of people. In the same way, I value the small and growing number of blog readers I have, but I’d be happier if they were part of an audience far larger, if only to gain leverage for getting stories.

There is also another aspect which i think the ’15 people’ concept appears to overlook, and I’ll hope Dave will forgive me if I’ve missed the explanation somewhere.

If I’m looking for content on a subject on which I have no previous interaction, I have a number of ways to find it.

A search will bring up those sites who have the best search ranking, or have paid, and I’m unlikely to go through more than a few pages of results.

I’ll post on a site I already use, and hope that another forum member shares my interest, and can recommend something. But I have no way to guage their knowledge of that particular subject.

I might spot a mention or link to a niche site recommended somewhere else, and go and visit. But even with a passionate niche site, I have no way to verify the information I’m given. Or I can choose a ‘traditional’ site, and hope that their professional journalists have integrity.

Those sites with huge audience figures and a mix of both professional and user news, reviews and opinions will win out, because they will have the highest ranking, the most familiar name, and the biggest implied trust on the first visit. And it’s perfectly possible for them to allow their audience to self-niche into smaller groups of interest.

It might seems paradoxical that a web 2.0 fan is debating such a web 2.0 concept, and coming out on the side of the internet and print monoliths, but I think it’s important to keep stating that there is a middle ground being ‘old’ and ‘new’ media which offers the best of both worlds, without any detriment to the user. Social news sites provide good examples of how a site with little or no editorial judgement can skew the news, with Digg, and Fark offering some strange views on the world on any given day.
For instance, Fark today has a ranking of 37 for a story from the Telegraph regarding Tony Blair’s last day in office, and the same ranking for a story about a man who wanted to see his dead girlfriend topless!

A UGC advocate could argue that it demonstrates both stories have equal appeal for readers, and to some extent that’s true. But if you were simply looking for topical stories of the day, there’s no reason why the site would even be this balanced.

Whereas a mix of a respected news source, such as the BBC, CNN, or whatever flavour news you fancy, combined with the UGC predeliction for the oddball stories you’d have emailed your friends in the old days, would have the best of both worlds.

I realise that some of these issues are perhaps wandering away from the original ‘famous for 15 people’ concept, but I really do feel that user needs are intertwined so much with new media that it’s hard to separate the issue into bie-sized chunks without missing the big picture.

And while I’d welcome comments from a small number of eloquent, intelligent regular readers, I can’t see a day when, as a writer, I wouldn’t want my work to be read by the widest possible audience.

Work and blogging – Like oil and water…

Normally I try and avoid blogging about my job. There are numerous reasons, but the main ones are that when things are going well it’ll come across like an advert, and when things go badly it’ll come across like a whinge.

But I’m making an exception today. We’re looking for someone to join the team on Motor Cycle News and www.motorcyclenews.com, as a Junior Web Producer. You’ll be part of my team, doing everything from plugging our stories on social networking sites to editing video, along with dealing with technical problems, publishing stories, and learning about every aspect of running the largest motorcycle website in the world, along with working on the biggest selling motorcycle weekly in the world.

You don’t have to be a huge bike fan, but you do need to willing to learn. You also need to be a bit web savvy, and know your way around blogs, the main social networking sites, and have plenty of ideas for how we can build and develop the website, along with other digital projects.

I should be posting again with a full job spec, but in the meantime I thought I’d give my loyal readers a quick heads up! If you are interesed in finding out more or applying, then just email daniel dot thornton at emap dot com.

Normal service will be resumed tomorrow….

The User Generated Content myth.

You know how everyone, their dog, and their dog’s dog is talking about User Generated Content, Engagement, and how everyone is dying to upload their lives onto the internet, if only they had the chance?

Bill Tancer from web audience measurement firm Hitwise has some stats for you:

0.16% of the people visiting Youtube are uploading videos.

0.2% are visiting Flickr to upload images.

Wikipedia has the biggest involvement at 4.6%

That’s not to say they aren’t immensely popular, and getting more so by the second.

“But despite relatively low-user involvement, visits to Web 2.0-style sites have spiked 668 percent in two years”

The lesson is that millions want to be able to take a peek at the private lives of others, and displaying User Generated Content is a great way to build an audience and get traffic. But don’t expect a huge amount of content to suddenly appear overnight. Especially if your site isn’t a giant like Youtube or Flickr. Because if they’re getting 0.2%, you can bet a site with a smaller audience will get far less than 0.2% uploading. After all, what kind of exhibitionist targets smaller groups of people?