October 2007 Archives - 2/3

The internet will always develop new niches… make them yours…

October 20, 2007 By Dan Thornton Leave a Comment

Ever wondered why networks tend to grow more quickly if they allow groups of self-form?

It’s because, no matter how well you know your subject and your customers, you’ll never predict their most interesting motivations for starting a group. And the ones that you might dismiss can end up being incredibly popular…

Take, for example, the Lolcat Bible… a wiki constructed to translate the Bible into the language of those lolcat pictures you’ve doubtless seen around the internet.

(Spotted thanks to a post on Dana Boyd’s blog)

Now would you have created a group for people interested in creating a Lolcat Bible? Would you have been able to quantify how many people would be interested in contributing, and how many people would then view it? Would you have even guessed Lolcatz would take off?

Me neither.

But by allowing anyone using your website to make their own choices, decisions and ideas, you’ll capitalise when one of their groups does take off. If you’re trying to explain it to the type of people who inists on quantifying everything by Return on Investment, you could try explaining that rather than spending time and money on second-guessing how to force people into categories, you’ll be hiring an unlimited number of people to do your research and development for you, and then reaping the benfits…

Still not convinced? Take a look at Wikipedia’s list of internet phenomena, and see how many you recognise. Then take the list round your peer group, and prepare to be shocked how many people who you’d have thought closely shared you interests will have radically different knowledge (Idea taken from The Long Tail…see reading list, right)…

One of the biggest joys of the internet is the fact you can find people, products and information on pretty much anything you might need, want, or be interested in. So why would you ever want to stop people experiencing that joy?

Oh, I can’t resist:

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Filed Under: Uncategorized Tagged With: apophenia, chris anderson, communities, dana boyd, groups, internet phenomena, lolcats, lolcats bible, micro niche, networks, niche, self-forming, social networks, the long tail, Uncategorized, wikipedia

Even the industries you think get Web 2.0 can miss…

October 19, 2007 By Dan Thornton Leave a Comment

When you imagine the markets which should be embracing the internet, communities, and engagement, you’d imagine marketing, PR, and media would be all clamouring to be at the forefront of the list.

So it was a bit of a shock when I noticed a distant Facebook friend had been banned from using the social network whilst at work. At a PR firm…

In a world where the broadcast model of traditional PR and media will become less and less effective, I’d be making sure my employees knew Facebook, and their business contacts, incredibly well. Rather than emailing 400 journalists with one stock message, why not spend time looking at their profiles, their interests, and their hobbies. Find out what makes them tick away from work, and use all that information to invidually target the most receptive journalists and outlets…

And increasingly you’ll be needing to reach an army of bloggers, and amateur writers. How will you even find them without building a network now?

Or you could just send out a mass email and hope it isn’t caught in a spam filter or deleted…

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Filed Under: public relations, social networks Tagged With: ban, email, facebook, press release, public relations, receptive, social network, social networks, spam

Make your website simpler, easier, faster, better…

October 18, 2007 By Dan Thornton Leave a Comment

There’s a difference between successful new technologies and websites, and ones which fail.

All the successes are able to answer a problem, or solve an existing one, in a simpler, easier, faster way than before. If what you’re planning needs explaining in more than a sentence, or needs instruction for a consumer/visitor to use, then it’s probably not quite right. After all, if someone came to your house for a meal, would you expect to have to explain how to use the doors, use the stairs, go to the toilet, flush the toilet, and walk down the stairs again?

If you need a comprehensive take on this…or a handy reminder, see ‘Don’t Make Me Think’ on the book list, right…it’s full of things you might forget in the excitement of site building.

This was brought home to me for the umpteenth time today when I went to the doctors. I’m sure many people have already seen this with their doctor, but when I went in, I was amazed to find that I no longer had to queue for ages to speak to a receptionist to tell them that I had made the trip from my bed to doctor’s surgery without accidentally ending up in the pub.

Instead, I just had to type my sex and birthday on a touchscreen, and in return I got a personalised welcome, plus a rough idea of the current delay between my appointment and the time I’d be seen.

It saves a line, it saves receptionist time (which means they can be doing more complex tasks), and it gives me a rough idea of whether I can nip to the loo or not before my appointment….

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Filed Under: usability Tagged With: better, don't make me think, ease of use, faster, gamercard, improving, simpler, steve krug, technology, usability, websites

A market crying out to engage your brand?

October 18, 2007 By Dan Thornton Leave a Comment

Last weekend my willpower collapsed and I bought Xbox 360 blockbuster Halo 3. I’d tried to resist, but when 31 friends are online, and 30 are playing one game, it’s near impossible to hold out.

On Sunday evening, over 900,000 players were online, and numbers have topped 1 million. That’s people online at any one time, and people that have paid not only for the game (Up to around £49.99 for the limited edition version), but have also most likely spent out on buying an Xbox Gold subscription for 12 months of online gaming.

Now imagine if your brand or publication had access to a code to make the main character in Halo3 run faster, take more damage, or even a special character design?

Think the chap that has paid £40 to get a game on release, rather than waiting for a discount, would find it easy to resist? Especially with the peer pressure of 30 of his friends waiting to be impressed by his new skills?

And whatever the brands, there’s a likely game to tie in. Whether it’s a racing game, an adventure game, a sci-fi shooter, or something oddball and cute like Viva Pinata.

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