Why I love links

June 28, 2008 By 1 Comment

By nature, I’m a frustrated librarian and a compulsive hoarder. My music collection is in alphabetical and chronological order, and my loft is packed with old video consoles and other collections which I know fatherhood will stop me from indulging in, except as family heirlooms in 30 years time!

Part of this is a reluctance to lend CDs and books, even to close friends, for fear of them being lost, or being returned with the spine of the book broken beyond all recognition.

But now access to knowledge and entertainment is instantly sharable from the moment of discovery. From the almost infinite resource of online knowledge I can share findings via links, Del.icio.us bookmarks, or RSS. My tastes in music are logged, and accessible via Last.fm, and TV and videos get distributed from Youtube, the BBC iPLayer, or where ever they’re found. And it doesn’t matter if my friends lose them, and they can’t return them broken. In fact, even if, God forbid, I lost all my saved files and links, I could find most of the memorable ones that mattered in a few minutes with Google.

There’s a popular quote by author and broadcaster Leo Laporte which has spread via shared links:

“I’m less likely to read print lately because I can’t tag, bookmark, and share the stories. Info gathering has become a social process for me”

And it rings true. Print and physical copies are now back-ups, or objects for sentimental value. They’re for those rare occasions that you want to get away from it all.

And that’s why I love links!

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A warning for employers – block social networks and lose employees

June 27, 2008 By 4 Comments

In the spirit of the internet, I found this fascinating bit of research, which originated on Vnunet.com, via Rialtas.net and eventually the Wikinomics blog!

“A survey of 1,000 office staff has found that nearly a third of younger employees would consider quitting their job if Facebook was banned in the workplace.

The survey by IT services firm Telindus found that 39 per cent of 18 to 24 year-olds would consider leaving if they were not allowed to access applications like Facebook and YouTube.

A further 21 per cent indicated that they would feel ‘annoyed’ by such a ban.

The problem is less acute with 25 to 65 year-olds, of whom just 16 per cent would consider leaving and 13 per cent would be annoyed.”

As someone in the *ahem* slightly older age bracket (closer to 25 than 65 though!), I paused for a moment to consider my own response. Considering my role in community strategy and management, I surprised myself by starting from a position of thinking quitting was overreacting and I’d just do my networking via mobile/at home. Then I thought about how useful and valuable the networks have been to my company, considering the knowledge, experience and contacts it’s given me.

Why would I spend time networking to benefit my company (rather than just myself), without my company giving something back? It’s exactly the same value exchange that drives user-generated content, and yet employers seem quicker to accept the general internet population need a value exchange more readily than for their own employees!

(Obviously some of the survey respondents might be less brave if the situation presented itself, but then again, in an age in which the network is probably the most valuable asset, companies risk losing the employees who are most valuable)

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Twitter etiquette – are Tweeple a better class of people?

June 27, 2008 By Leave a Comment

Every popular social network contains people and accounts which, for one reason or another, are undesirable. Spammers, con artists, egomaniacs (Isn’t that all of us?), the plain offensive etc all inhabit the social world – as they do in the real world.

Recently I unfollowed 3 such accounts on Twitter. None were malicious in the same vein as people setting up phishing scams. But two constantly used it as a platform for personal attacks – either against one individual, or against a group of individuals, without providing anything of value.

A third autofed his latest blog entries but refused to engage in conversation, or even reply to direct messages. That’s just about excusable if you’re constantly breaking lots of news e.g. @BBC for BBC News, or you’ve reached the scale of someone like Robert Scoble, who follows and is followed by over 20,000 people. It’s not ideal, but excusable…but if you’re batting at under 100 for example, then there really is no reason for ignoring anyone who wants to interact with you.

That all might seem a bit negative – but then I flipped it around in my head. I’ve unfollowed 3 people – not had to block them, or complain about them, but just unfollowed them with a simple click of a button. But due to a policy of reading through a few details before adding people, those are 3 of 714 I’m following. So that’s 0.42% of all the people I have chosen to follow, and an even smaller percentage of people that I’ve had any contact with.

It’d be interesting to find out how this compared with other networks, but from a subjective viewpoint, it’s a lot less. And the number one connection tool for irritation still seems to be Myspace.… The perentage on there is probably closer to 20%!

It’s why we persevere with Twitter despite the downtime, and it’s why Plurk is gaining traction. The days of average users amassing 1000s of random contacts for the sake of it is waning by people who actually want to use these tools for a tangible benefit. The days of using them for what my colleague, David Cushman describes as ‘self-forming communities of (global) niche shared interest’ is here for more and more people. And Twitter is all the better for it…

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Is Twitter vs Plurk a repeat of Myspace vs Facebook?

June 25, 2008 By 6 Comments

It’s easy to compare the current and growing rivalry between Twitter and Plurk to the rivalry experienced by Myspace and Facebook. And with Facebook recently becoming the biggest social network in the world, could Plurk pull the same trick with microblogging?

Well, for starters there are some slight differences in the two rivalries. Although Myspace became the biggest player in social networking, it didn’t have the first player status Twitter has – that honour belonged to the infamous and yet still running Friendster.

Twitter and Myspace do both fall foul of the fact that user customisation sometimes leads to profiles looking like a car crash, but as Twitter tweaking is more limited, it’s escaped the worst excesses. And while Plurk takes a more stylish route, perhaps in the spirit of Facebook, it’s far more overwhelming, with the horizontal timeline, Karma and cartoon icons.

But the biggest difference between Facebook, Myspace , and even Plurk at this stage from Twitter, is that Twitter is powered by mainly third party applications and integrations. It may be the reason the database is unreliable at the moment, but around 90% of queries come from external applications – not direct via the website. There’s just some of the many, many Twitter tools listed here. It isn’t like Facebook or Myspace, which uses applications as a way to add interaction and entertainment to the network. In this case, the applications can be the only entry to the network for many people.

And yet it’s this that makes me think Twitter will remain the leader in microblogging for a while yet, and is a way from peaking. There’s a limit to how many networks people will join, but Twitter apps can increasingly use the technology for their own devices, and can start to utilise Twitter within other websites. For instance, Chirrup uses Twitter to power blog and website comments.

Imagine more companies using Twitter to converse internally, now that more and more people have grown used to Instant Messaging and Facebook. And more public users of Twitter applications, and aggregators like FriendFeed.

I don’t want to overhype Twitter, despite my addiction (@badgergravling). There’s still a need for social networks, forums, Instant Messaging, email, telephones and even snail mail for different functions. I wouldn’t have started a blog about microblogging otherwise! But just as it’s now a rare event for me to use the postal service, and my email influx has waned, microblogging means IM and social networks are replaced by semi-instantaneous Twittering…

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