BBC caught out by Twitter-squatting – will companies learn?

The BBC has fallen foul of ‘Twitter Squatting’, with a non-BBC user using www.twitter.com/BBC since around October 2008.

The issue came to light when the user replied to a comment with an insult (Found at 14sandwiches, via Currybet)

‘Gary’s tweet read: “@BBC You are an absolute DISGRACE for refusing to air the Disaster Emergencies Committee’s Gaza appeal: http://www.dec.org.uk/

A little later he received a reply which read: “@sputnik101 so are you :p“.’

Screenshots and more details are also at Native

The account has now been handed over to the BBC team officially, but it’s quite surprising that an organisation that has several Twitter accounts and employees using Twitter didn’t think to check their main brand name.

Having said that, @thewhitehouse is an unofficial Twitterfeed which could easily be mistaken for an official channel.

What makes it slightly frustrating is the fact that this isn’t exactly new.

Way back in August 2008, it was revealed at the @ExxonMobileCorp account was a fake.

And even those unfamiliar with Twitter must be vaguely aware of Cybersquatting/Domain Squatting, which has been happening for at least a decade.

You don’t have to actively engage in Twitter to protect your name – just set up a profile with bio information explaining it’s a holding page. And I’m not saying you have to do it to protect your name – I’m saying you have to do it to protect the people that will be at risk by fakes.

Google may harm your computer – Malware warning error

Google Search appears to have gone into a Malware warning meltdown, with every natural search result being flagged with ‘This site may harm your computer’. And that includes Google itself!

Google may harm your computer

Google may harm your computer

My first though was perhaps a local virus, but within seconds of posting about it on Twitter I started getting responses indicating that it’s affecting everyone.

I’m sure it’s probably a momentary problem, but it’s annoying as you have to go to any site via the Google Warning page and then copy and paste the url manually to reach your destination site – and in the meantime there’s no way to tell which sites might really be flagged up as dangerous.

Incidentally, there’s no news yet on the Google Blog, which is also flagged as dangerous via search!

Update: 3.09pm GMT:

News results within search results appear to be fine, and Image Search is OK as well. Meanwhile Twitter has gone into overdrive about it. It seems as if StopBadware.org, which Google uses for Malware information etc, is down, which is a likely cause.

Google News Search and Google Blog Search both appear to be running fine (Via @Jobsworth).

Update: 3.22pm GMT – Normality Restored.

It looks as if the Apocalypse has been postponed as results are back to normal. Although StopBadware is still offline.

Update: 5pm – Official response from Google:

There’s an official response on the Google Blog – An update to the url list of bad sites supplied by StopBadware was released, and…

‘Unfortunately (and here’s the human error), the URL of ‘/’ was mistakenly checked in as a value to the file and ‘/’ expands to all URLs. Fortunately, our on-call site reliability team found the problem quickly and reverted the file. Since we push these updates in a staggered and rolling fashion, the errors began appearing between 6:27 a.m. and 6:40 a.m. and began disappearing between 7:10 and 7:25 a.m., so the duration of the problem for any particular user was approximately 40 minutes.’

Marissa Mayer, VP, Search Products & User Experience

If I'm not here when you stop by…

You can always find my Twitter profile.

It’s proving to be the most effective way to communicate when family concerns take priority over blogging for a couple of days.

The good news is that all is well, and posts will be back up to speed for next week.

See what I’m thinking about

Because for the last couple of days, thinking has been about the limit of my online interactions – with both son and partner suffering with ilnesses, I’ve been attempting to imitate Florence Nightingale.

The things I’ve been rushing to check out when I have five minutes have been my company email account for obvious reasons, my two main personal email accounts, and my Twitter account.

I’m in the midst of getting back up to speed – so there’s a veritable flurry of items preparing in my shared items feed via Google Reader. My Shared Items.