Twitter equal to Facebook in awareness, if not in users

In the U.S. Twitter is now as well known among the population as Facebook, with 87% of Americans aware of each social network.

What’s interesting is the difference in growth and in resulting user figures, as shown in the Edison Research/Arbitron Internet & Multimedia Study. In 2008 only 5% of the population was aware of Twitter, as opposed to 50% awareness of Facebook.

The rapid increase in awareness of the microblogging service seems tied to the fact that a high proportion of the active Twitter users are in information sharing industries – e.g. media, marketing etc, and the fact that microblogging itself is so effective as sharing information. As Leo LaPorte said, it’s the ‘nervous system’ of the internet. It’s mean that mainstream television and print media now give a constant presence to Twitter, and more Americans are aware of the service than actually have internet access (87% versus 85%). Maybe they’re all using SMS?

twitter_facebook_awareness_edison

And yet despite this awareness, relatively few people actually use Twitter. The study shows 41% of Americans now have a Facebook profile, but only 7% are on Twitter.

This may simply be down to the lag time between awareness and signing up – after all, Facebook has had 50% awareness for the last 2 years, but only 41% signups.

The insight into Twitter demographics is also interesting. Twitter users are likely to be well educated (63% with a college degree), and in a higher income household. It’s also disproportionately popular with African-Americans (25%) and 79% would rather give up their TV than their internet connection.

Does the comparison matter?

While the comparison between the two social networks is interesting from a social and business point of view – I wonder whether it actually matters in the grand scheme of things. Twitter has over 100 million users, and if they’re skewed towards those with more money, that’s probably even more attractive to advertisers and marketers who want to reach that audience, and probably don’t want to bother with more targeting than they really have to…

Twitter is very much about information sharing on a business and industry level as much as a personal level, as opposed to Facebook, which skews towards the personal. Both overlap in terms of entertainment news and gossip, but Twitter has a slight edge due to the chance to post via SMS and mobile clients, the speed of the information flow, and the ability to query all the data for trending topics and breaking news – whereas because Facebook relies on a two-way agreement for friends, news has to break into your social network before you can discover it.

And despite both companies expanding to try and ‘become the internet’ (Twitter acquires Tweetie, Facebook’s Open Social Graph), there’s definitely room for both approaches to co-exist.

M-Publishing – a must attend event for publishers…

Most media companies are either publishing mobile applications or looking to increase their activity on mobile handsets – so where can you get some insight into the best ways to get mobile successfully?

Looking at the line-up and agenda, M-Publishing on June 1st at RIBA in London will be one of the best ways to find out in a short space of time – which is all most people have at the moment. I’m always impressed at the quality of people speaking and hosting round tables at Camerjam events and this one is no exception (Disclosure – I’m friends with Camerjam founder James Cameron – which came about after seeing his previous events).

So you get a mix of speakers, panels and roundtables – with speakers and hosts from companies including the Evening Standard, Nokia, Admob, Microsoft, Harper Collins, Guardian, FT, Thomson Reuters, and a range of mobile developers and specialists.

Plus I’m hosting one of six roundtables which aim to create a mobile strategy for fictional publisher, aiming to get into specific challenges to develop more insight. Other roundtable hosts include my good friends Jonathan MacDonald and Neil Perkin.

So you should be interested by now – and there’s more good news. James has given me a discount code so you can save on the £292.58 price, and get tickets for just £199 +VAT. Just go to M-Publishing Tickets, and enter the code ‘mobiPUB’.

Twitter advertising rewards everyone except the user

Twitter unveiled ‘Promoted Tweets’ at their Chirp event, and the system is now live for some big brands. As part of their monetisation strategy, brands can now pay to have Twitter messages appear permanently at the top of search returns for terms. For instance, search for Starbucks on Twitter, and you get:

Starbucks Promoted Tweet on Twitter

That’s seems fine to me, and the fact that it’s an advertising system based around search has brought many comparisons to Google’s search advertising.

Later on, Twitter plan to introduce relevant Promoted Tweets into user streams by targetting relevant keywords from recent messages, with those scoring high on ‘resonance’ sticking sticking around, and those low scoring tweets disapearing. And the initial CPM pricing will give way to a resonance-based price structure. Resonance will include reuse of a hashtag, clicks on an avatar, clicks on a shortened link, retweets, favourites, and the influence of a retweeter amongst other factors.

Here’s a handy video guide:

Again, keyword targetting isn’t new. And Digg has experimented with in-system advertising based on people liking the advertising content or not.

And third-party developers have the choice of displaying promoted tweets to get a share of the revenue, or disabling them in their client (perhaps to justify a paid download).

The only people that don’t get a share of the new revenue?

You.

Twitter users won’t have any way to make any revenue from Promoted Tweets appearing in their streams or searches. Which is different to existing in-stream advertising such as Magpie, or Ad.ly. The money from those third-parties is split between the platform and the sponsored Twitter user who publishes the sponsored message.

Not only are brands likely to go with Twitter’s own Promoted Tweets due to the publicity and bigger opportunity for relevant eyeballs in search and keyword targetting, but when users get hit by those adverts, they’re likely to be even less tolerant of additional sponsored messages sharing revenue with users themselves, which means the likes of Magpie and Ad.ly might run out of users willing to sell access to their Twitter stream.

That’s a shame for users in my opinion. While many might not agree with selling the chance for sponsored tweets, I’m of the opinion that it’s down to the creator of that content to decide how and why they might want to monetise it and to live with the consequences. I’ve certainly used Magpie beyond testing as it made me enough revenue to cover my hosting costs for my blogs without annoying many of my followers. And the ratio was about 1 sponsored tweet in a few hundred of my normal efforts.

The question is whether Twitter really is a social network in the Facebook vein, where all revenue goes to the platform and developers, or whether the fact it’s based so much on the content provided by users should make it more of a publishing platform like Blogger, WordPress, Posterous etc, which means it’s notable by not providing the Google Adsense for content creators to match the Twitter version of Adwords.

Twitter client with 50,000 users fails to sell

On the 10th of April, the day after Twitter acquired the Tweetie client, developer Andrew Weekes decided to put his own client, Tweetarena, up for sale on ebay.

Although not the most popular client, it has around 50,000 users, and a new iPad version released on the same day as the Apple tablet has already been bought 1,500 times.

The auction was for the brand and source code for iPhone, Android, iPad and other additions, including the unreleased next version of the Tweetarena iPhone/iPod touch app, making a total of seven application binaries.

But when the auction ended on April 17th, only one bid had been placed at the opening price of $15,000, and no further bids had been entered, meaning the auction had failed to meet the reserve, and Tweetarena has remained unsold.

It seems like only Twitter is interested in clients these days – and for context, back in 2008 you could raise over $1000 for charity by offering up your account. Now it seems almost 50,000 users weren’t worth more than $3.33 each, even with the chance to make extra money from Promoted Tweets on the way from third party developers…