Feeling poorly and clearing house

One of the biggest differences between being employed by someone and being self-employed happens when you end up suffering from an illness. This week I’ve either been almost dying from the flu, or complaining about a minor case of the sniffles, depending on who you ask.

I think the last time I was actually poorly was when I was still employed by someone else, and essentially I’d manage to complete anything urgent from home before collapsing in bed or in front of the Xbox each day until I was well again.

Now I know there’s noone else covering, and noone else to delegate to, so I’m trying to carry on as normal, as far as possible between sneezing and grabbing more flu tablets.

Sometimes an enforced break can be good:

And some good things have come out of it – the fact that I can concentrate for shorter periods has meant that after completing the required client tasks, I’m left feling like I should still be working, but on something a bit less mentally taxing – and so far that’s resulted in about 800 emails deleted from a period stretching back almost 4 years! I’ve become increasingly ruthless about what stays in my inbox and what gets filed and archived, but I’m finally either removing or archiving all the things I always planned to get around to. And in the process, I’m rediscovering a list of people I need to get back in contact with.

In addition, I’m also going through my task management list and simplifying and re-organising it. There’s no point in having anything beyond a notepad and pencil if it doesn’t actually work more effectively.

Maybe the flu isn’t such a bad thing after all…

Deconstruct your content, SEO and social media regularly

I don’t always agree with everything entrepreneur and author Tim Ferriss writes, but I definitely agree with his approach to challenges. In The 4-Hour Body, he frequently refers to the ‘Minimum Effective Dose’ which is what allows you to achieve big changes in short periods of time by focussing on the minimum you need to achieve results.

And you find out what that is either by reading his books, or by doing the work of deconstruction yourself. Here’s a TED talk from 2008 where he covers his approach to swimming, learning languages and ballroom dancing.

Why deconstruct your content and marketing?

It’s easy to spend a lot of time and money on the seemingly endless churn of creating content, improving your SEO or connecting to new people on Social Media. And if you can cope with that workload, you’ll certainly learn to create content quickly, and benefit from the sum of your connections (with reference to Stowe Boyd).

But what is actually working? What’s the Minimum Effective Dose for publishing content? How long should you spend on optimising your headline or link building to improve your search rankings, and how much of your social media promotion is actually worthwhile?

It all comes back to how you generate revenue, and learning how to track everything back to that end goal with your analytics software.

I don’t propose that every tweet needs to show a positive ROI, or that you shouldn’t try new things. But you’ll be better placed to enjoy the experimentation and fun of connecting and chatting if you know you’ve already covered the foundations of your digital business by doing the effective dose for the day/week/month, and any additional work is a bonus on top of that.

If you can combine the Minimum Effective Content and Marketing Dose with the three layers of asking ‘So What?’ when you’re measuring/tracking something (with credit to Avinash Kaushik), then you’re well on the way to making yourself and your business more efficient in the basics, and giving yourself more time to either devote to fun projects or relaxing in front of the TV.

ipod deconstruction - 5

A useful skill for everyday life and business:

The ability to look at models and mechanisms and deconstruct them isn’t just handy for digital marketing. It’s a lifehacking skill which applies to most areas of your profession – how long does it really take to fill out your tax form? How about your bookeeping? And what it you apply it not only to the gym, but to housework, or or areas of life? How much time could you free up for other things?

And I don’t believe you have to be naturally analytical to achieve it. I spent the years between school and working explicitly in SEO doing a number of very creative roles, mainly as a journalist and writer. In that time I’d forgotten basic math, let alone what I’d learnt in statistics classes, and viewed Excel as an instrument of torture. But since I began working for myself, it’s been utterly essential to figure out what needs to be done on a daily, weekly or monthly basis, and how to achieve it as efficiently and effectively as possible, or the workload would be completely overwhelming, and I’d never be able to spend any time working on my own websites (Another one of which, Rescogs, has just launched by the way).

I’m still at an early stage in learning the art of deconstruction, but both the 4-Hour Work Week and the 4-Hour Body provide some valuable insight into how it can be achieved, even if you don’t intend to work out even for that long each month.

And if you need any help, there are people you can turn to. Find your nearest talented software developer/programmer or master criminal, and watch them deal with their professional problems with analysis and deconstruction, even if their personal lives might still be a shambles. In fact, combine the two professions and you’ve pretty much found a typical hacker from my experience, who will happily deconstruct a lock, a software program, or Western society over a beer or two.

Feeling attacked on all sides?

Since leaving employement to start my own businesses, I’ve had to come to terms with a constant worry which I wanted to share in case the way I’ve changed my outlook can help someone else.

 

The worry:

Basically, I’m working on busineses in three areas. There’s freelance marketing, web design and development, and lastly a small media network as a side project/spare time project. Although it might seem like I’m juggling too many disparate ideas, there’s actually a lot of overlap between all three, so it seems to be working pretty well.

But keeping on top of industry trends and changes in technology means monitoring various sources, and along with the useful information came a source of constant worry. Every day comes with proclamations that social media as a specialism is dead (It’s one of my main strengths in marketing), or the news a large firm has launched a specialist division purely for social media. Or claims that freelancers and small digital agencies are destined to die out soon. Or that a firm in the same market has received lots of funding. Or that there’s yet another media company starting a site in the same area as one of mine.

I could keep piling up the worries, but essentially it felt like as a one, two, or three man operation that the forces of the world were aligning against everything I was working towards.

 

The Solution:

But eventually I came to a startingly realisation that has stopped my worries in their tracks and allowed me to focus on what’s important.

I don’t actually give a f**k.

(Pardon the language, but few other words can convey the appropriate force needed for the strength of my conviction here).

 

The logic:

There are a few reasons this makes sense for me, and allows me to still read the same information, but focus on whether there’s anything actually useful I can learn or utilise, rather than focusing on the threats.

1. I need to concentrate on what I’m doing above all else. Most of my business comes from referrals and that will continue as long as I do a good job. I’d guess that very few existing or prospective clients will be reading everything that appears in the social network echo chamber, or value that more than a solid example and explanation from their contacts of why they may wish to hire me. If I’m paralysed with worry and screwing up anything regarding their account – that’s the absolute biggest threat and mistake I’ll ever make.

2. I’m not competing with the largest agencies on a global scale – yet. And I may never get there, but that’s OK. Starting a business comes with the mythic expectation that success resembles a Branson or Zuckerberg level of achievement. But actually, success can look a lot different, and in my case, my first 9 months has been a huge success for a couple of reasons:

  • I’m earning at least as much as I was when employed, which means bills are covered, the family is provided for, and this is sustainable for the foreseeable future.
  • I’m working as hard as ever, but I’m able to be more flexible with my time, which means I have more opportunities to be with my family, or grab time for personal projects. No unnecessary commuting, meetings, browsing places for lunch etc. Counting up my output, I’ve produced more measurable stuff in the last few weeks than I probably ever achieved, yet I’ve had more time to relax, recharge and invest in myself and my family.
  • There’s a huge untapped market out there: Sure, there are a lot of companies already doing a good job of digital marketing, and a lot of competitors looking for new business. But that still leaves a hell of a lot more people to speak to, and it’s a market big enough to last a fair while.
  • And finally, if it does turn out that digital marketing is completely doomed in 3 months, or noone is bothering to read my websites, then that’s OK, because as a tiny company, I/We can change in an instant. There are plenty of new and interesting opportunities out there which I’ve thought about but decided not to pursue at the moment. And there will be more coming. Regardless of how flexible larger companies will try and be, it’s always going to be easier for a small group to change practically overnight. And that’s fun!

 

There’s probably a load of stuff I’ve missed, but the essential lesson that I’m constantly relearning at the moment is not to worry about the things we cannot change, and focus on the ones we can. There’s more than enough to worry about in running any freelance or small business, and when I get big enough for them to be a legitimate problem, I’ll have more than enough resource to be able to tackle them head on.

The final thing that has also helped has been revisiting my immediate, 3 and 5 year plans. I don’t believe in having a 3 or 5 year strategy, as that always becomes too rigid, so I’ve taken a leaf from 37 Signals and created a 3 or 5 year idea, which is always subject to evolution. And when planning goes into years, one or two lines in more than enough to convey the gist of what I’m aiming for. It’s the weekly, monthly, and 3-6 month plan that has the detail and the importance attached – anything beyond that is approaching fortune telling.

 

So did anyone else feel the same about their freelancing or small businesses? How did/do you cope? And have I helped you at all?

 

Essential viewing for freelancers and agencies

Not sure why I didn’t post this earlier, but it’s such a good video I thought it was worth belatedly sharing. Mike Monteiro from Mule Design covers some of the issues for a new creative services business around the most important, and most often ignored area of actually getting paid.

It really is essential viewing if you want to avoid making some potentially expensive mistakes, and it’s also pretty entertaining as long as you don’t mind a bit of swearing, as you might have guessed from the title…

 

2011/03 Mike Monteiro | F*ck You. Pay Me. from SanFrancisco/CreativeMornings on Vimeo.

One of those videos it’s worth saving and rewatching every so often to remind you that you need to be taking care of business when you’re running one!