Key trends for 2012: Digital Disruption gets Physical

It’s the trend and prediction season, and there’s one overarching theme which ties together the main three technology trends I believe will break into the mainstream in 2012. Over the past decade we’ve seen a huge amount of disruption triggered by increased internet access – both in terms of speed and availability. The access to information and entertainment has had a massive effect on media and entertainment industries, whether through legitimate ways to access content or piracy. And we’ve also seen new tools and changes in collaboration, business practices, marketing, freelancing, crowdsourcing and much more.

But the majority of these changes have all been concerned with the fact you can transmit information and content effortlessly around the world. The key change for 2012 is that three major trends and breakthroughs will have a far bigger impact than ever before on the physical world. All three have been discussed and reported in technology circles for months, years, and in one case, decades, but all of them are reaching that tipping point where ‘normal’ non-geeks are interested and getting to the stage where they will start to invest with their cash.

Trends for 2012 #1: 3D Printing:

Having previously predicted that 2012 will be the year of 3D printing, I have to lead with it. Since writing that post in August (which was one of my most popular), the profile and interest in 3D Printing has only risen. We’re still at the stage where people can find new ways to utilise it every week, whether that’s criminals using it to produce credit card skimmers, the highly debatable use of creating gun parts, or the potentially life enhancing application of 3D printing to create new bones. One of the reasons I love 3D printing so much is that it’s still at the stage where it’s advanced enough to be indistinguishable from magic, but sadly I suspect that era will be over soon, and we’ll see more companies probably publicly demonstrating how they’ve been using it in-house for rapid prototyping etc.

  • In addition to the BBC link above, it’s being featured by the likes of The Economist, highlighting celebrity 3D printer Jay Leno. We’re already entering the cool celebrity endorsement stage.
  • DIY 3D Printers are coming down in price – e.g. $500. OK, so we’re still at the stage where you need to assemble your own kit, but when the existing companies build enough demand and scale, or when you get someone like Samsung or Toshiba in the market, the ability to source parts in massive bulk and package them in something that’s consumer friendly will rapidly change. How long before a bright pink or blue 3D printer covered in cartoon characters is on the shelves of Toys R Us for example?
  • Having seen Makerbot gain funding and more media attention, now Shapeways has raised $5.1 million for the alternative approach of remotely producing whatever designs are sent to them.
  • The tech, the stories and applications are a dream for anyone in marketing – if any 3D Printing company wants to chat to me about the possibilities, I’d definitely be interested. I can’t think of many technologies that have so many simple yet magical ways to entice consumers
  • And there are a number of startups now building their businesses on the platform of 3D printing, for instance, building personalised robot figurines to order, which leads me nicely onto the second trend…

 

Trends for 2012 #2: Robots in the workplace and your home:

Robots have been around for a long time in both science fiction, and in the workplace. As ideas and mechanical automatons, they’ve been around for hundreds of years, and in an industrial setting, they began work in the 1960s. More recently, their military use has skyrocketed – for a detailed look I highly recommend Wired for War by PW Singer, and their use in warehousing and distribution has been documented in various places. So why am I tipping something so old and obvious as a trend for 2012?

  • For one thing – use in the home, and the drop in prices. A basic Roomba robot vacuum cleaner costs £239.99 on Amazon, comparitive to a number of Dysons, for example. Sadly robot lawnmowers are still equivalent to the highest end of the human directed version, but I’d put money on that changing in the near future. And when that happens and you send one out, all your neighbours will suddenly get a prime view of it.
  • And the other is the increased sophistication of their role in the workplace. Korea is trialling robot prison guards, Toyota has unveiled 4 robot health assistants due on the market around 2013, and they’ve already got competition from the Riba healthcare robot due to 2015, amongst others. President Obama has already announced the U.S will fund the Advanced Manufacturing Partnership, which is part of the many efforts to enable robots to interact with humans in their work, rather than simply isolated on a production line doing a very simple task.
  • Again, cost is an issue with a current personal robot costing $400,00. A bit much for personal use, but costs will decrease rapidly – in 1973 the first personal computer cost around $200,000. And in the workplace, more specific requirements and designs lower the cost to the point where investing is a case of direct comparison with a human equivalent. Whether or not you support or use immigration or cheap labour for repetitive tasks, there are still costs involved and potential problems which robots could answer. And given we’re on the cusp of self-replicating robots and machines, 2012 probably won’t see a personal robot butler in every home, but will see more businesses investing in them, and more widespread use of the single-task robot in your personal life.
  • And one element which might help that spread and help the adjustment is the rise of home working and telecommuting, as there has been work and research which leads to the use of robot ‘stand-ins’ for workers away from the office for meetings etc (The same thing still continues in virtual worlds, despite the perception of business ‘failure’ in places such as Second Life – and the use of more traditionally framed virtual collaboration tools could well lead to a resurgence in the future, particularly with more senior executives of an age where virtual worlds in video games are second nature)

 

Trends for 2012 #3: ‘The Internet of Things’

Possibly the clunkiest name for any trend, but fairly self-explanatory when you realise this refers to connected devices. Again, this isn’t a radically new idea, and comes accompanied with references to the internet fridges we all failed to rush out and buy. But that was before the iPad started to replace a recipe book on the kitchen counter, next to the internet-connected radio and the smart phone.

And the key development is that the infrastructure is now available in ever-growing areas – ever-faster broadband, wifi, power lines etc.

  • Consider that the EU has already seen fit to sign a framework for privacy for RFID applications, which power the connectivity.
  • Businesses are already there – remember the warehouse robots from our last trend? RFID. Want to be able to connect all your vehicle assets? RFID. Want to be able to track all your inventory, no matter where it is in the supply chain, down to a single box? RFID.
  • Increasingly we’re controlling more of our lives from a small group of devices – smartphone, tablet, laptop, Kinect etc.
  • There are already a huge number of applications and businesses utilising existing technology, such as Arduino, to allow your plants to message you when they need more water, or your doorbell to text you when someone rings it.
  • And remember the Internet Fridge back in 1999? Well, it’s back and wifi enabled. And given that the likes of Tesco have started using augmented reality to allow you to snap a picture of your groceries on the wall of the underground station while you are waiting to come home, suddenly being able to access what’s in your fridge and what you need to buy when you’re out and about suddenly doesn’t seem quite so daft…
  • If that all seems a bit too far – consider the amount of self-diagnosis being utilised in cars. And imagine the time and frustration saving when your rubbish washing machine is internet connected? This isn’t about using your tumbledryer to surf the web – it’s about saving time and effort when it breaks by contacting the engineers directly to let them order a part and come and fix it, rather than trying to arrange an appointment via a call centre for someone to come and look at it, go away again, and then come back with the right bit to fix it.

 

The implications of 2012′s Physical Disruption

The one outside element which might have an effect on the timescales is the perception of the global economy. I don’t think that will slow 3D printing particularly, as tough economic times tend to see a rise in DIY and self-repair, plus investments in items which are very much about longterm quality and value.

It may be harder for robots to be accepted into the family – they inherently seem more frivolous, even with the argument that the time-saving means more productive work can be done to show a decent return. In the workplace the cost savings are more immediately apparent and the future looks less accessible for anyone in an unskilled manual labour role. Much as the longterm prospects for call centres might start to decline this year, which I don’t think anyone except employees will mourn (Sorry for the few good call centre people I’ve dealt with).

Put simply, 2012 is the tipping point, I believe, for small business of crafted products. I remember watching a presentation video, which I believe was JP Rangaswami (Annoyingly absent in every history and bookmarking tool I use, so I’ll continue to try to locate it), in which he talked about a return to a pre-Industrial Revolution business world, and 2012 seems to be the point where that becomes an increasing reality. Big brands will continue to exist, but already they’re moving to a world in which they retain their size by the interests they own and the backroom elements they can provide more than leading the storefronts and businesses with their brands.

That has positives – at the point were you can save money by printing your own products rather than paying to import them from outsourced manufacturer in Asia. Optimistically, saving on the more menial healthcare tasks may allow for more training and specialisation in more complexity, assuming the NHS isn’t completely destroyed. And a connected house should mean more time to be productive or relaxed.

But it also has scary implications for employment – the easy reassurance is that when the economy improves, everyone will be back in work and everything will be OK. But the effect of digital disruption has been that it creates money, and employment, but in sheer numbers the workforce will always be much smaller than what was replaced, as we increasingly use algorithms instead of humans. Extend that further out into unskilled and semi-skilled professions and we need to rapidly reconsider the education system and the industries which the UK and the world will be pursuing in the future, and how that maps out against the world’s population.

So that’s something to look forward to next year.

As one widget goes, another appears

The next time you visit TheWayoftheWeb, you may notice a slight change to the site. Following the decision by Google to shutter Google Friend Connect, that widget will have disappeared, along with the 82 lovely people who chose to support the site via that method.

GoogleFriendConnectonTheWayoftheWeb

Thankyou for your support Friend Connect people!

Obviously since the launch of Google+, and the focus that it now has within the company, it was fairly obvious that Friend Connect would no longer be supported (Incidentally, you have the choice of following me on Google+, or TheWayoftheWeb Google+ page). And I’ve already included the Google+ icon in the sidebar to hopefully allow the site to benefit from direct search and anything else Google decides to roll out.

The loss of Friend Connect doesn’t bug me as it did when Google killed the useful and effective social features of Google Reader – Friend Connect hasn’t really ever done very much since it launched in 2008. But it’s reinforced my perception of how Google views social connections, and how that differs from Facebook and Twitter. There doesn’t appear to be any information on how I could transfer or suggest to Friend Connect followers that they should migrate to Google+, or a confirmed date for when Friend Connect ends. And it feels as if Google still sees connections as just relationships between organised information nodes which will reform as needed.

Whereas I can’t imagine Facebook or Twitter would necessarily remove a social connection features without providing some way to switch – for instance, the move to allow subscriptions to the profile of an individual didn’t mean that they just deleted any Facebook page for an individual overnight. As much as you can deride Facebook for obscuring and messing with privacy, they do seem to understand that people take time to move, and some people will intend to do something and forget for a few days, or not get around to it. Whereas Google don’t seem fussed that I have no way to contact my former followers or friend connections should I not immediately figure out how to get them to move across. Or that I have no way of knowing whether some of them will want to follow everything I post on Google+, or would want a filtered circle of some kind?

 So what’s being added to the sidebar?

Instead of Friend Connect, or reducing the sidebar to allow my site to load slightly more quickly, I’m conforming to blogging stereotypes and immediately filling the space with something else. But it’s something a little different, as I’ve finally got around to signing up for Flattr. It’s been around for some time as a micropayment system for bloggers and other projects, which allows you to ‘flattr’ a site with a small donation if you like what people do.

I don’t imagine most of you will donate, and that’s fine, but the option is there if you feel so inclined. And I’m interested to see what happens with it, as a potential way of rewarding content creation which has existed for a while but so far hasn’t necessarily grabbed mainstream traction in the same way as something like Kickstarter has done.

I’m also installing it in support of their plan to make November 29th, ‘Pay a Blogger Day. It’s slightly self-promotional, but also hopefully helps to raise the question of how bloggers and other content providers support themselves in the minds of more readers and subscribers.

 Cash and blogging:

Definitely worthy of a follow-up post, but put simply, the mainstream media model of advertising-supported publishing doesn’t work for the majority of people to make a living by blogging. The amount of inventory available and the resulting low advertising rates requires hundreds of thousands or millions of readers to be your sole source of income (Although as you rise through the stages, you will probably find the available networks open up a bit and you do get a higher ad rate as a result).

Most bloggers also attempt to make money via affiliate links, but again, you need a decent amount of traffic, and you also need a decent conversion rate to make these worthwhile. And although that works in some areas, and with writers who are also natural salespeople, it isn’t going to work for everyone.

So then you come to using content as a driver for an actual business – selling information products, consultancy or whatever else you might think of. In my case, the money I make from this blog is tiny, but it’s vitally important in helping me secure consultancy and freelance work in content and digital marketing.

But again, not everyone wants to be a consultant or spend their time trying to hawk their latest eBook – it works for a certain number of bloggers, fails for a certain number, and some don’t want to go down that road.

So Flattr is the most sustained attempt at providing an alternative. A previous attempt was made by Scratchback, which closed a while ago, and which is actually deleting user accounts this month, in a strange coincidence.

So please do support the site via its new home on Google+ (Or the old ones on Twitter and Facebook), and do think about whether you might want to reward your favourite bloggers (I don’t necessarily have to be one of them!) in a more direct way via something like Flattr.

Feeling poorly and clearing house

One of the biggest differences between being employed by someone and being self-employed happens when you end up suffering from an illness. This week I’ve either been almost dying from the flu, or complaining about a minor case of the sniffles, depending on who you ask.

I think the last time I was actually poorly was when I was still employed by someone else, and essentially I’d manage to complete anything urgent from home before collapsing in bed or in front of the Xbox each day until I was well again.

Now I know there’s noone else covering, and noone else to delegate to, so I’m trying to carry on as normal, as far as possible between sneezing and grabbing more flu tablets.

Sometimes an enforced break can be good:

And some good things have come out of it – the fact that I can concentrate for shorter periods has meant that after completing the required client tasks, I’m left feling like I should still be working, but on something a bit less mentally taxing – and so far that’s resulted in about 800 emails deleted from a period stretching back almost 4 years! I’ve become increasingly ruthless about what stays in my inbox and what gets filed and archived, but I’m finally either removing or archiving all the things I always planned to get around to. And in the process, I’m rediscovering a list of people I need to get back in contact with.

In addition, I’m also going through my task management list and simplifying and re-organising it. There’s no point in having anything beyond a notepad and pencil if it doesn’t actually work more effectively.

Maybe the flu isn’t such a bad thing after all…

Deconstruct your content, SEO and social media regularly

I don’t always agree with everything entrepreneur and author Tim Ferriss writes, but I definitely agree with his approach to challenges. In The 4-Hour Body, he frequently refers to the ‘Minimum Effective Dose’ which is what allows you to achieve big changes in short periods of time by focussing on the minimum you need to achieve results.

And you find out what that is either by reading his books, or by doing the work of deconstruction yourself. Here’s a TED talk from 2008 where he covers his approach to swimming, learning languages and ballroom dancing.

Why deconstruct your content and marketing?

It’s easy to spend a lot of time and money on the seemingly endless churn of creating content, improving your SEO or connecting to new people on Social Media. And if you can cope with that workload, you’ll certainly learn to create content quickly, and benefit from the sum of your connections (with reference to Stowe Boyd).

But what is actually working? What’s the Minimum Effective Dose for publishing content? How long should you spend on optimising your headline or link building to improve your search rankings, and how much of your social media promotion is actually worthwhile?

It all comes back to how you generate revenue, and learning how to track everything back to that end goal with your analytics software.

I don’t propose that every tweet needs to show a positive ROI, or that you shouldn’t try new things. But you’ll be better placed to enjoy the experimentation and fun of connecting and chatting if you know you’ve already covered the foundations of your digital business by doing the effective dose for the day/week/month, and any additional work is a bonus on top of that.

If you can combine the Minimum Effective Content and Marketing Dose with the three layers of asking ‘So What?’ when you’re measuring/tracking something (with credit to Avinash Kaushik), then you’re well on the way to making yourself and your business more efficient in the basics, and giving yourself more time to either devote to fun projects or relaxing in front of the TV.

ipod deconstruction - 5

A useful skill for everyday life and business:

The ability to look at models and mechanisms and deconstruct them isn’t just handy for digital marketing. It’s a lifehacking skill which applies to most areas of your profession – how long does it really take to fill out your tax form? How about your bookeeping? And what it you apply it not only to the gym, but to housework, or or areas of life? How much time could you free up for other things?

And I don’t believe you have to be naturally analytical to achieve it. I spent the years between school and working explicitly in SEO doing a number of very creative roles, mainly as a journalist and writer. In that time I’d forgotten basic math, let alone what I’d learnt in statistics classes, and viewed Excel as an instrument of torture. But since I began working for myself, it’s been utterly essential to figure out what needs to be done on a daily, weekly or monthly basis, and how to achieve it as efficiently and effectively as possible, or the workload would be completely overwhelming, and I’d never be able to spend any time working on my own websites (Another one of which, Rescogs, has just launched by the way).

I’m still at an early stage in learning the art of deconstruction, but both the 4-Hour Work Week and the 4-Hour Body provide some valuable insight into how it can be achieved, even if you don’t intend to work out even for that long each month.

And if you need any help, there are people you can turn to. Find your nearest talented software developer/programmer or master criminal, and watch them deal with their professional problems with analysis and deconstruction, even if their personal lives might still be a shambles. In fact, combine the two professions and you’ve pretty much found a typical hacker from my experience, who will happily deconstruct a lock, a software program, or Western society over a beer or two.