Key trends for 2012: Digital Disruption gets Physical

It’s the trend and prediction season, and there’s one overarching theme which ties together the main three technology trends I believe will break into the mainstream in 2012. Over the past decade we’ve seen a huge amount of disruption triggered by increased internet access – both in terms of speed and availability. The access to information and entertainment has had a massive effect on media and entertainment industries, whether through legitimate ways to access content or piracy. And we’ve also seen new tools and changes in collaboration, business practices, marketing, freelancing, crowdsourcing and much more.

But the majority of these changes have all been concerned with the fact you can transmit information and content effortlessly around the world. The key change for 2012 is that three major trends and breakthroughs will have a far bigger impact than ever before on the physical world. All three have been discussed and reported in technology circles for months, years, and in one case, decades, but all of them are reaching that tipping point where ‘normal’ non-geeks are interested and getting to the stage where they will start to invest with their cash.

Trends for 2012 #1: 3D Printing:

Having previously predicted that 2012 will be the year of 3D printing, I have to lead with it. Since writing that post in August (which was one of my most popular), the profile and interest in 3D Printing has only risen. We’re still at the stage where people can find new ways to utilise it every week, whether that’s criminals using it to produce credit card skimmers, the highly debatable use of creating gun parts, or the potentially life enhancing application of 3D printing to create new bones. One of the reasons I love 3D printing so much is that it’s still at the stage where it’s advanced enough to be indistinguishable from magic, but sadly I suspect that era will be over soon, and we’ll see more companies probably publicly demonstrating how they’ve been using it in-house for rapid prototyping etc.

  • In addition to the BBC link above, it’s being featured by the likes of The Economist, highlighting celebrity 3D printer Jay Leno. We’re already entering the cool celebrity endorsement stage.
  • DIY 3D Printers are coming down in price – e.g. $500. OK, so we’re still at the stage where you need to assemble your own kit, but when the existing companies build enough demand and scale, or when you get someone like Samsung or Toshiba in the market, the ability to source parts in massive bulk and package them in something that’s consumer friendly will rapidly change. How long before a bright pink or blue 3D printer covered in cartoon characters is on the shelves of Toys R Us for example?
  • Having seen Makerbot gain funding and more media attention, now Shapeways has raised $5.1 million for the alternative approach of remotely producing whatever designs are sent to them.
  • The tech, the stories and applications are a dream for anyone in marketing – if any 3D Printing company wants to chat to me about the possibilities, I’d definitely be interested. I can’t think of many technologies that have so many simple yet magical ways to entice consumers
  • And there are a number of startups now building their businesses on the platform of 3D printing, for instance, building personalised robot figurines to order, which leads me nicely onto the second trend…

 

Trends for 2012 #2: Robots in the workplace and your home:

Robots have been around for a long time in both science fiction, and in the workplace. As ideas and mechanical automatons, they’ve been around for hundreds of years, and in an industrial setting, they began work in the 1960s. More recently, their military use has skyrocketed – for a detailed look I highly recommend Wired for War by PW Singer, and their use in warehousing and distribution has been documented in various places. So why am I tipping something so old and obvious as a trend for 2012?

  • For one thing – use in the home, and the drop in prices. A basic Roomba robot vacuum cleaner costs £239.99 on Amazon, comparitive to a number of Dysons, for example. Sadly robot lawnmowers are still equivalent to the highest end of the human directed version, but I’d put money on that changing in the near future. And when that happens and you send one out, all your neighbours will suddenly get a prime view of it.
  • And the other is the increased sophistication of their role in the workplace. Korea is trialling robot prison guards, Toyota has unveiled 4 robot health assistants due on the market around 2013, and they’ve already got competition from the Riba healthcare robot due to 2015, amongst others. President Obama has already announced the U.S will fund the Advanced Manufacturing Partnership, which is part of the many efforts to enable robots to interact with humans in their work, rather than simply isolated on a production line doing a very simple task.
  • Again, cost is an issue with a current personal robot costing $400,00. A bit much for personal use, but costs will decrease rapidly – in 1973 the first personal computer cost around $200,000. And in the workplace, more specific requirements and designs lower the cost to the point where investing is a case of direct comparison with a human equivalent. Whether or not you support or use immigration or cheap labour for repetitive tasks, there are still costs involved and potential problems which robots could answer. And given we’re on the cusp of self-replicating robots and machines, 2012 probably won’t see a personal robot butler in every home, but will see more businesses investing in them, and more widespread use of the single-task robot in your personal life.
  • And one element which might help that spread and help the adjustment is the rise of home working and telecommuting, as there has been work and research which leads to the use of robot ‘stand-ins’ for workers away from the office for meetings etc (The same thing still continues in virtual worlds, despite the perception of business ‘failure’ in places such as Second Life – and the use of more traditionally framed virtual collaboration tools could well lead to a resurgence in the future, particularly with more senior executives of an age where virtual worlds in video games are second nature)

 

Trends for 2012 #3: ‘The Internet of Things’

Possibly the clunkiest name for any trend, but fairly self-explanatory when you realise this refers to connected devices. Again, this isn’t a radically new idea, and comes accompanied with references to the internet fridges we all failed to rush out and buy. But that was before the iPad started to replace a recipe book on the kitchen counter, next to the internet-connected radio and the smart phone.

And the key development is that the infrastructure is now available in ever-growing areas – ever-faster broadband, wifi, power lines etc.

  • Consider that the EU has already seen fit to sign a framework for privacy for RFID applications, which power the connectivity.
  • Businesses are already there – remember the warehouse robots from our last trend? RFID. Want to be able to connect all your vehicle assets? RFID. Want to be able to track all your inventory, no matter where it is in the supply chain, down to a single box? RFID.
  • Increasingly we’re controlling more of our lives from a small group of devices – smartphone, tablet, laptop, Kinect etc.
  • There are already a huge number of applications and businesses utilising existing technology, such as Arduino, to allow your plants to message you when they need more water, or your doorbell to text you when someone rings it.
  • And remember the Internet Fridge back in 1999? Well, it’s back and wifi enabled. And given that the likes of Tesco have started using augmented reality to allow you to snap a picture of your groceries on the wall of the underground station while you are waiting to come home, suddenly being able to access what’s in your fridge and what you need to buy when you’re out and about suddenly doesn’t seem quite so daft…
  • If that all seems a bit too far – consider the amount of self-diagnosis being utilised in cars. And imagine the time and frustration saving when your rubbish washing machine is internet connected? This isn’t about using your tumbledryer to surf the web – it’s about saving time and effort when it breaks by contacting the engineers directly to let them order a part and come and fix it, rather than trying to arrange an appointment via a call centre for someone to come and look at it, go away again, and then come back with the right bit to fix it.

 

The implications of 2012′s Physical Disruption

The one outside element which might have an effect on the timescales is the perception of the global economy. I don’t think that will slow 3D printing particularly, as tough economic times tend to see a rise in DIY and self-repair, plus investments in items which are very much about longterm quality and value.

It may be harder for robots to be accepted into the family – they inherently seem more frivolous, even with the argument that the time-saving means more productive work can be done to show a decent return. In the workplace the cost savings are more immediately apparent and the future looks less accessible for anyone in an unskilled manual labour role. Much as the longterm prospects for call centres might start to decline this year, which I don’t think anyone except employees will mourn (Sorry for the few good call centre people I’ve dealt with).

Put simply, 2012 is the tipping point, I believe, for small business of crafted products. I remember watching a presentation video, which I believe was JP Rangaswami (Annoyingly absent in every history and bookmarking tool I use, so I’ll continue to try to locate it), in which he talked about a return to a pre-Industrial Revolution business world, and 2012 seems to be the point where that becomes an increasing reality. Big brands will continue to exist, but already they’re moving to a world in which they retain their size by the interests they own and the backroom elements they can provide more than leading the storefronts and businesses with their brands.

That has positives – at the point were you can save money by printing your own products rather than paying to import them from outsourced manufacturer in Asia. Optimistically, saving on the more menial healthcare tasks may allow for more training and specialisation in more complexity, assuming the NHS isn’t completely destroyed. And a connected house should mean more time to be productive or relaxed.

But it also has scary implications for employment – the easy reassurance is that when the economy improves, everyone will be back in work and everything will be OK. But the effect of digital disruption has been that it creates money, and employment, but in sheer numbers the workforce will always be much smaller than what was replaced, as we increasingly use algorithms instead of humans. Extend that further out into unskilled and semi-skilled professions and we need to rapidly reconsider the education system and the industries which the UK and the world will be pursuing in the future, and how that maps out against the world’s population.

So that’s something to look forward to next year.

Sorting Christmas…

Sadly I’ve reached the age where the number of presents I receive has declined, many of them are extremely practical, and parents assume that I don’t enjoy surprises any more – hence why I know I’ll be unwrapping a Kindle on Christmas Day.

But giving is one thing that keeps on being just as enjoyable now, if not more, than when I was a child. I’ve sorted most of the family presents, and it turns out that my son will be getting more gadgets than his father this year – I’m not going to tempt fate and say exactly what they are. It’s not that I don’t trust you, but I don’t fancy a Facebook Beacon style incident when I accidentally click on my own link at some point!

Physical media fading:

The first thing his mother and I started chatting about during the lengthy wrapping production line was the fact that my son is going to end up living in a much emptier house. If you look in my living room, there are two bookcases for books, one for CDs and a mass of DVDs under the television. In the bedroom, there are two more bookcases, various videogames and DVDs on top of the wardrobes, and in my son’s room another bookcase sits. Then in the loft next to the Christmas decoration sit another 10 boxes of videogame consoles, games, books, and the CDs I’ve already ripped to a hard drive.

But I’ve already switched to ripping CD’s in conjunction with Spotify. My DVDs are increasingly coming streamed via Zune and now Lovefilm on Xbox. And books have gone from PDFs on the laptop to Kindle for Christmas.

My son has about 2 CDs and a small but rapidly growing collection of books and DVDs, but how long will that last? Besides the risk of damage (Hence why we have about 3 broken copies of Cars in the house), he’ll soon be using his own gadgets capable of storing videos, songs and more. And having just been visiting potential schools for him to start next year, most already have a selection of iPads or at least touchscreens for even the youngest students to use.

What will he house or flat look like when he’s an adult? I still intend to give him physical editions of the most special books and music – some handed down by my parents and grandparents – but besides a sofa and a large touchscreen, will his living space be anonymous in terms of objects?

Giving more making:

At the other end of the spectrum are my parents – and traditionally my mother has always asked for something to create great food with. I get to enjoy my weakness for expensive olive oil and balsamic vinegar vicariously through her unless I happen to visit at the right time for a meal (Sadly there’s been an understandable but lamentable switch to cold sandwiches over recent months which I need to rectify).

But I’ve found some interesting things for my father – things which will hopefully inspire him to reconsider how he could combine his more latent creative side with his great practical skills. Unlike me, he can actually fix cars without bits being left over when the engine has been rebuilt, for example…

Again, I’m not going to tempt fate, just in case he happens to be reading, but it should be an interesting post-Christmas. And what’s interesting is the fact that so many cool and fascinating things for Makers are out there and easily accessible. Given the challenges in replacing items and just throwing the old ones, particularly when money is tight, it really does seem that next year is all about investing wisely and developing the skills to keep things going. After all, that’s why the coolest cars are inevitably in Cuba:
Cuba Cars

And given the rise in self-made products, will that mean more and more unique small businesses doing interesting things instead of the price-driven chain monopolies of the last few decades? Might I be able to pay a creator directly for a unique piece of work in my local high street just as I already can online?

If so, can I put in an order for some cool wrapping paper for next year, and judging by tonight, let me have double whatever I’ve estimated…

(Oh, and despite my slightly despondent tone about getting less presents as I get older, I realise I’m incredibly fortunate and already have pretty much everything I could want (Besides a high spec gaming PC and a high spec DSLR). So if you find yourself with spare cash and want to make someone happy (including me), go and use it to support people via a service like Kiva).

Waiting for the connected ‘Internet of Things’

Slowly the idea of everyday appliances and devices being connected to the internet and communicating has gone from the initial mocking of ‘internet fridges’ to being increasingly accepted and desirable, particularly withe the ‘Internet of Things‘, which refers to ‘uniquely identifiable objects and their virtual representations in an Internet-like structure’. That’s because business will have far greater information and control over every single object in their inventory and can respond to stock level changes effectively in real time.

But I’d just really like to have an internet-connected washing machine right now.
Zanussi washing machine broken yet again....

Meet my washing machine. It’s a Zanussi, bought almost five years ago. And roughly once or twice a year it has a complete breakdown, which happened again yesterday with a load of bed linen inside it, just to make it particularly inconvenient.

It was after office hours, so this morning I had to phone the service centre. They then have to contact the local engineer, which they no longer do directly. Instead (presumably due to sub-contracting), I now have to wait for that engineer to call me to arrange a time for a visit, and due to my own work commitments, it’s likely to be two days.

He’l then come and inspect the machine, decide whether he can repair it, or if he needs to order new parts, or if it needs replacing, at which point I may be able to convince someone to provide a replacement, by which time my young family will have created an epic backlog of washing, and I’ll be desperately hoping not to have any client meetings in the meantime.

If only my washing machine was connected:

But if my washing machine was connected to the internet of things, then it could be slightly different. As with more critical business equipment, when the fault appears, the washing machine could inform the service centre and the local engineer not only that it has broken, but also any appropriate fault code to indicate the problem.

It wouldn’t have to wait for office hours, or sit around for a call back to arrange a time. And with an accurate fault code, the engineer would already be able to decide whether a repair or replacement is likely, and could put everything in place to minimise any delays.

And most importantly, I wouldn’t be sat here slightly fustrated by the very helpful but inevitably hamstrung call centre staff, and would probably be praising the companies involved, rather than regretting the fact I ever bought an unreliable Zanussi washing machine and their ‘Mis-Appliance of Science’.

 

The two sides of 3D Printing

Any new technology gets defined by the way it is used, particularly when it comes to deciding whether it is generally a positive or a negative influence. For example, videogames are either portrayed as improving reaction times and problem-solving, or as creating couch potato serial killers. Meanwhile the internet is either a way for the world to connect and share, or a destructive force on our ability to form coherent thoughts.

And in a sign that I might have got my prediction right for 2012 as the year of 3D printer, it seems like the same debate, praise and outrage will be coming to a 3D printer near you very soon, as various use cases are starting to be picked up by increasingly mainstream media.

The nice side of 3D Printing:

Currently representing the nice and lovely side of 3D Printing could be the Origo, which is a concept for a 3D Printer aimed at children, enabling kids everywhere to create real physical interpretations of their imagination. The focus is very much on simplicity, with the description of a product which is about the size of three Xbox 360s, costs about the same as three Xbox 360s, and is quite, easy and simple in the manner of an appliance like a toaster or a microwave.

Sounds pretty good for adults too, considering the need for simple effectiveness to bring 3D Printing into the mainstream, when the concept itself can still be slightly weird for a lot of people. As much as I like more DIY approach, the simple fact is that not only does it limit the number of people willing to experiment with it, but it also means people can relegate it to something for the geeky engineers in life, and therefore ignore it.

“Origo: 3D Printing @ Home” by Artur Tchoukanov from Umeå Institute of Design on Vimeo.

 

The naughty side of 3D Printing

At the same time as we’re sat considering the joy that 3D printing could bring to children, a debate has been breaking out on the Thingiverse site which allows people to share Makerbot projects.

The cause? Two creators have uploaded guides to making parts of an AR-15. The first is an AR-15 Rifle Magazine, which is potentially slightly odd, but is also greatly overshadowed by the presence of an AR-15 Lower Receiver, which is the frame which holds the other parts of the weapon together, and is apparently the only part which requires a background check before purchase in the U.S. The uploader claims he has shared the details as a response to the presence of the magazine, in an attempt to get clarification on what is or isn’t allowed on the site, as there isn’t a clear-cut rule.

AR15LowerReceiver3DPrintingImage

As John Biggs points out in his post on the subject, what’s interesting isn’t whether this particular case is allowed or not – what’s fascinating is that we’re at the point where working parts for weapons can be created by anyone with a 3D printer and the required files. That’s not to say that repairs to the ubiquitous AK-47 haven’t been carried out in the unlikeliest of places for the last 60 years, but suddenly new technology makes it quicker and easier.

It’s not possible yet to print an entire working gun from scratch as far as I’m aware, but it can’t be far away, and what implications does it have for not only weapons manufacturers, but for licensing for gun owners? Or for the availability of weaponry around the world.

Technology doesn’t kill – People do:

It’s an interesting point in the evolution of 3D printing, but it’s also a reminder that has been true for every piece of technology invented in the history of humanity – the way it is used will always be defined by the person using it. We’re getting to the point of algorithms going beyond their creators and self-replicating robots, but we’re not quite there yet.

Whether the internet, videogames, mobile phones or any other technology is good or bad is really meaningless given that all technology is simply subject to the useage of humans, which are inherently both (often at once). After all, at the same time as Call of Duty is sucking up an enormous amount of human endeavour in finding ways to kill each other online, gamers have also solved a problem in Aids research which has puzzled scientists for years. The Philosophy of Technology could be a field that becomes amazingly important in the modern age.