The Morrisons Coca-Cola ripoff…

I don’t what Morrisons annual spend is on marketing themselves as the supermarket which offers quality produce caught fresh two second ago and served by people passionate about being an in-store butcher or fishmonger, but they really should reconsider a couple of things.

Firstly, that marketing and advertising budget is seriously wasted when my regular trips (it’s the nearest supermarket to my house), seem to involve at least one item which has melted and then been refrozen, or has leaked, or has had some other disaster encounter it due to the disconnect between their brand identity and what actually happens to their products between supply and my shopping trolley.

And secondly, I know that all supermarkets have been exposed for ‘special offers’ which actually aren’t, but at least they could try and put some effort in. For example, the current special offer on Coca Cola, which is 3 bottles for £4.50. Rudimentary maths makes this £1.50 a bottle.

Except that the regular price for a 4 bottle multipack is £5.91, which divided by 4 and rounded-up makes £1.48 per bottle.

So their special offer is actually 1p per litre more expensive than the regular price – now is that going to make me more or less likely to trust all their other claims? I wonder how the additional £8 annual profit they’d make from that special offer compares with the cost of acquisition for a regular customer with a young family, plus a car to fill up at the petrol pump each week?

 

The marketing lesson here

It’s a simple lesson, but one which so many companies seem to screw up on a regular basis. If you’re marketing yourself around quality, you need to make sure you consistently deliver it first.

Client solves Ecommerce for WordPress via Open Source

I don’t often write about clients on my blog for various reasons, but I wanted to spread the word about Jigoshop, which is a great Ecommerce for WordPress solution that I’ve been working on for a couple of months now. One reason is simply that it’s a really good product which I can easily recommend – as part of research I played around with the alternatives and I can honestly say that I’d already decided to use Jigoshop to power a couple of future projects before working with them. And the other is that it’s one of the first times I’ve been working on a project which is delivering something via Open Source, rather than using OS products as an end user.

Jigoshop Ecommerce for WordPress

 

So what makes Jigoshop so good?

It’s worth explaining that the company behind it, Jigowatt, specialises in Ecommerce sites for a large range of clients, using both WordPress and Magento, so they’ve spent a lot of time working with all the existing ways to produce effective and attractive online stores, and have particular experience handling the backend admin side of getting lots of products uploaded and ranking in search for their clients. That means they’ve got a long list of all the features that they wish existed and eventually reached the point that they knew it made more sense to build something to answer all their problems.

It’s incredibly quick and simple to use – even I can get an online store up and running in about 20 minutes. But at the same time it’s also highly configurable when you want to get into setting attributes, localising your shop, and stock management.

 

The benefits of a true Open Source Ecommerce solution

I was lucky enough to start getting involved with Jigowatt and Jigoshop when they started discussing how to licence Jigoshop, and how they could try and ensure that it has the optimum chance of being the best possible product, and also how it can generate revenue to justify continuing to work on it alongside the masses of client work they’ve got at any time. They had already started discussing the open source model, obviously drawing from their experience with the likes of WordPress and other open source developments and plugins, and they’d also been open and honest on their blog about their ideas – which led to really helpful input from other WordPress plugin developers, for instance, comments and suggestions from some of the guys at RocketGenius, who make the great Gravity Forms solution.

I also whittered on about everything from the birth of the Free Software Foundation and Open Source to the business models used by the likes of Arduino, and slowly the shape of the Jigoshop business model emerged, which was to release the shop itself under a GPL licence.

  • That means that you can download it, get your store up and running, and take payments via Paypal without having to sign-up for a trial or submit a credit card.
  • And it means anyone can build on top of it, whether that’s additional features or themes etc.

The revenue streams are all around specific extensions to the main Jigoshop platform, whether it’s payment gateways or specific themes, as well as allowing donations. And that’s an approach I really hope works for this specific project, because I really want to see Jigoshop continue and evolve.

 

It’s not just me recommending Jigoshop

Obviously as a client, I might be a little biased, but the good thing is that absolutely loads of WordPress specialists and big independent sites have been giving positive reviews to Jigoshop, reinforcing the fact that it’s a really good product. Just some of the mentions since it launched include Mashable, ThemesForge, and Envato. And there’s a growing forum community on the site which is worth checking out.

 

So I figured there’s enough to justify writing about a client for once! And obviously if you’re interested in finding out more about the range of freelance content and marketing services on offer, then please do get in touch….

My brand belief summed up in one song…

I’m a big believer in having a brand belief or idea, rather than a ‘brand strategy’. Having looked at a lot of military history, for example, a lot of planning and preparation goes into being successful, but adapting and flowing with the events as they happened was what led to victory or defeat (There are some good examples quoted in Blink for reference).

Or for the non-military, the amazing success of  Valentino Rossi has come partly from his talent as a test rider to develop motorcycles to win races (most notably when he switched to the unperforming Yamaha from Honda and immediately started winning), but also because he’s one of the very best at adapting to the changes in performance as tyres wear out during a race and fuel loads lighten. He’s also able to transfer his skills to driving rally cars, and is still in with a chance of a Formula One drive despite the fact he’ll be approaching his mid-30s by the time his motorcycle career ends.

So how to effectively sum up a brand belief or idea?

It could be a sentence, a paragraph, or even something like a photo or diagram. In this case, I’d just had a good breakfast meeting to discuss a future project when I put on a CD in the car, and realised how much the song I was listening to was aligned to many of my thoughts about my businesses – I sent a link to Youtube over with my suggestions to the project, and it seems like people got it straight away. And that was far more effective than writing hundreds of words in a 50-page document.

The song is ‘The Cause’ byAmerican punk band NOFX, and if you’re not a fan of loud punk rock, then take a look at the lyrics:

It isn’t for the money, no it isn’t for the fun
it’s a plan, a scam, a diagram
it’s for the benefit of everyone
you gotta have a little respect
subterranean ideals
traditional neglect
reflect on how you think it would make you feel
The cause – we’re just doing it for the cause
no it isn’t for the fortune, it isn’t for the fame
It’s a scheme, dream, a barterine
we want everyone to think the same
because you know what you feel is right
and you feel what you can’t ignore
and you try so hard to point the blame
ashamed – what do we do this for?
The cause – we’re just doing it for the cause
the cause – we’re just doing it for the cause
the cause – we’re just doing it for the cause
the cause – we’re just doing it for the cause

 

Job done, really.

 

How’s this for underlining your credentials?

Videogames are a massive industry, and as a flagship title for the Playstation brand, Gran Turismo games take years to develop, millions of dollars of funding, and huge marketing campaigns for when they launch.

But there are two key activities which really underline the amazing credentials of the brand.

The GT Academy is amazing:

The GT Academy recently won a Cannes Lion for the best use of branded content. It’s an online racing competition which whittles down Gran Turismo players around the world to a small group who compete in real motorsport training and competition with the eventual winner getting the chance to race professionally.

Which is quite nice, but the real value? Previous winner Lucas Ordonez and his team finished in second place in the LMP2 class at the Le Mans 24 Hours.

Let me run that by you again.

A 23-year-old who had never raced cars spent a lot of time playing Gran Turismo, and by being one of the fastest at a videogame, he was given the chance to race professionally and has now finished on the podium at the most prestigious 24-hour race on the planet.

That’s pretty compelling considering how many car fans have at least a passing interest in motorsport, or even the slightest dream that they could have been a racer if only they’d had the time and money.

Living the product:

If that isn’t enough, the original creator and father of Gran Turismo, Kazunori Yamauchi, who continues his obsessive quest to make it the best racing game available, is also a talented racing driver.

As a case in point, he’s just  finished first-in-class at the Nurburgring 24 Hour race.

How much does it reinforce the Gran Turismo brand when you know the man with an obsession for authentic racing simulation is also quick enough to be a professional racing driver?

The closest non-videogame comparisons are probably films icons like Steve McQueen. His films may have been of varying quality, but there were few stars able to maintain the money he was able to charge. And so much of that was down to the ‘personal brand’ he’d built, including being a talented racer of cars and motorcycles.

 

I guess that’s why I’m so keen to build up my own websites alongside my client projects. I don’t want to just be able to refer to successful campaigns I’ve run or been involved with which benefitted from existing brand strength, or huge marketing budgets. I also want to be able to show I can do it from scratch with no investment, no hidden funds, and just time and skill.