Good blogger outreach and is Worky worth trying?

As my sites have become more popular, I’ve been contacted by an ever-increasing amount of people interested in whether I’d write about their company (or more often, the company they’re paid to promote). And generally they use email templates headed ‘Dear Sir’ or ‘Dear TheWayoftheWeb’, and it’s about something completely irrelevant to the topics I blog about.

So I don’t often do it.

But there are some worthwhile exceptions. In this case, the agency employed to raise interest in company/individual professional site Worky.com. Not only did I get a concise and accurate email addressed to me, but they’d used Youtube in a quick and free way to make the outreach even more personal. (Disclosure: I already knew a couple of people at the agency concerned, including a founder, which is probably why I made it onto their list). Plus I got quick responses to my email questions back, and a promo code I can share with you all.

And it’s obviously worked.

What is Worky, and are there free promo codes?

So Worky is ‘a place for your to promote your work life’, which involves creating a profile, connecting with companies and other users, and seems pretty similar to other career-minded sites (LinkedIn and Gist spring immediately to mind).

There’s some potentially useful features, such as a lot of analytics regarding your profile to aim at raising it in search rankings (And in the process, raise Worky up as well). I have to admit, I haven’t quite found the features that make it stand out as yet, but the founder is interesting serial entrepreneur, and it seems to do reasonably well in search results, for example.

So it’s interesting enough to be worth registering for. And rather than the standard free account, if you sign up to Worky via this link, and use the code ‘workypromo’, you’ll get to try the full paid version of the service. As always, I’d be interested in hearing what other people think…

Should PR and Marketing pay bloggers to post?

The concept of paying bloggers to create a post about your product or service is not a new one – and it’s becoming more of an accepted practice by both PR and Marketing teams, and bloggers themselves.

It’s led to the creation of disclosure rules by the FTC in America, and continues to provoke debate amongst many people involved – the trigger for this post was a previous debate by Laurence Borel (@blogtillyoudrop). The post and comment which followed mainly took an anti-payment stance, which I respect, but also respectfully disagree with. And as someone who works in marketing (including seeding content and campaigns), as well as running three websites, I’d be interested in views on my personal opinion…

Why you should pay bloggers to post:

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Image by DavidDMuir used under Creative Commons

As blogging has evolved, many people are now building up a profitable sideline, or in some cases, their main income through blogging. If we generally accept content naturally wants to be free, and that generally only exclusive niche content can create revenue (which is the commonly held consensus by most people), then most bloggers will struggle to create revenue in a market held by a reasonably-sized incumbent who can field full-time paid writers.

It’s not to say it’s impossible – by building and engaging a community, taking direct paid advertising, or occasionally finding an actually lucrative affiliate deal, bloggers can still build a mini media empire. But by removing the emerging practice of paid posts, suddenly one relatively easy method of generating income has been removed for bloggers. And it’s important to remember that while many bloggers are already in a reasonably well-paid full time job, a significant proportion are closer to breaking even or losing money on something which they could potentially be using as their sole profession in the future.

There’s an argument that bloggers should only be paid in products and services for review, which is a reasonable assumption to make – but when you have a preferred service for internal collaboration or book-keeping, free use of an alternative isn’t much use. And there are very few bank managers who accept 12 months of a free service as a payment for bills, meaning that some of these gifts will inevitably be auctioned, and end up as cash anyway.

In my professional life, I haven’t experimented with offering payments to bloggers – mainly because the content etc being shared and seeded doesn’t necessarily drive direct transactional revenue, and tends to be be more around sharing relevant exclusive content with people interested in that particular subject. There are also brand values to consider – at Bauer, and now at Absolute Radio I work with brands that have the ability to create exclusive content, and have a quality that people are often happy to be associated with.

Why you shouldn’t pay:

Having a budget to spend on paying bloggers to post carries some risks for both parties. One important element is disclosure and ensuring that paid posts contain ‘no follow’ links to avoid the bloggers and companies involved provoking the wrath of the FTC/Google/OFT etc.

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Image: http://www.flickr.com/photos/elventear under Creative Commons

It also encourages PR and Marketing people to possibly become a little lazy – why spend time researching a blog, getting to know a blogger and searching for relevant content to share when you could bung them some cash and get the same type of hit rate? In addition to the ethical consideration, there’s also the chance that a large number of people might accept payment for irrelevant content to make some money, and their sites are far less likely to be trusted authority sites which will drive conversions (Unless they’re prominent affiliate marketing bloggers, anyway!)

It also means that blog outreach suddenly carries a direct financial cost about resources and some freebies – something which can draw attention to the ROI and conversion rates. And although you should be tracking all of those elements closely already, sometimes social media and humans can be a little unpredictable, and now you’ve got an upfront cost to recover.

There’s also the potential to come off as impersonal and possibly cause offence if you pay – whereas picking picking something relevant and important to an individual blogger can get fair more good will – and there are quite a few studies online that refute any link between financial reward and goodwill/creativity, so you’re just as likely to get a great post with a polite request or a gift.

So what’s the answer?

There’s no right or wrong answer – it all depends on your brand, your goals, your relationships with bloggers, and your previous results. Just don’t fall for anyone telling you there are any correct rules above and beyond the legal requirements and common sense ethics.

A vitally important law for business communications

I neglected to write about my fellow speakers at the ALPSP event, mainly because I was enjoying a bit of time off for the last week.

There were great presentations from Ros Lawler of Random House, Phil Archer from the W3C Mobile Web Initiative, Steve Paxhia of Beacon Hill Strategic Solutions (With whom I got absolute soaked in the storms that hit en route to the station), and Gail Robinson from TSL Education Ltd.

But the one presentation that really kept me thinking was by Alex Evans from MediaMolecule (The developers of LittleBigPlanet for the PS3). It was interesting as a videogamer, someone interested in game theory, someone interested in encouraging user generated content, and someone interested in developing business and revenues in the changing economy.

But he also highlighted a very important law – one which was applied to programming, but in my mind applies equally to marketing, PR, and to almost every aspect of a business.

It is:

…organizations which design systems … are constrained to produce designs which are copies of the communication structures of these organizations

Conways Law was originally introduced in 1968, by Melvin Conway. And for me it encapsulates a lot of the challenges I’ve encountered, whether it’s been for a large company, a group of volunteers, or in my current role.

As much as a system designed may mirror communication structures – communications will mirror them just as much. That’s why things tended to be more rigid and evolve more slowly in a larger, more traditional company which was constructed around a defined hierachy.

It’s also why a flat structure of volunteers led to challenges that seem to have proved even more insurmoutable since I left – trying to encourage business attributes from non-businesslike creative people.

And it’s why I relish my new challenge – listening and engaging with a team packed full of ideas, and then herding those cats into the most effective order.

The top 10 UK PR blogs – TheWayoftheWeb #4

Apparently TheWayoftheWeb has been listed as one of Cision’s Top 10 UK PR blogs.

I picked up on the list from the #1 blog, the excellent NevilleHobson.com, and all ten blogs are definitely worth reading. It’s interesting to be included as the preface to the list reads:

‘Covering the latest developments in communications technology, the impact of the web on political dialogue and the convergence of PR with other communications activity, the blogs listed below represent the most visible, engaged and social of the UK PR blogosphere.’

It’s interesting because I’m a marketeer, journalist and blogger, but I’ve never officially been in PR – although obviously I’ve worked closely with a large number of PR agencies and people over the years.And I’ve helped out with writing the occasional press release.

But I am interested in where it’s possible to distinguish between PR and Marketing, and the methods and effects of good and bad PR, as it’s a huge element of success in my marketing role. And I’m learning as much from the incredibly talented PR team at Absolute Radio as hopefully I’m able to share with them.

What’s interesting has been discussing how the methods they’ve used for great success with mainstream print and digitial media are pretty much identical to the methods I use for non-mainstream digital media (blogs, forums, social networks etc).

It’s also why I’ve thought for a while about the simplest way to describe what I do as a whole, including both my professional career, and my independant digital endeavours, and it basically comes down to specialising in ‘content creation and distribution’, which sounds far less sexy than PR, Marketing, or Social Media. But basically I enjoy coming up with ideas for content (text, audio, video), putting it together (writing, recording, editing, crowdsourcing, implementing ways for UGC to be encouraged), and then getting it to relevant people (digital publishing, SEO, blogger and forum relations, linking, seeding, etc).

It’s not the tightest definition, considering the amount of roles and workload that it covers, but it seems to be the one that works as I look at my skills and interests.