Why Call of Duty massacres Battlefield – it’s all social…

November is a massive month for the video games industry as the biggest titles attempt to sell millions of copies at launch and establish themselves for the all-important Christmas rush. And the big battle this year is between Call of Duty, which has broken sales records with the last two installments, and Battlefield, the equally long-running military shooter which has explicitly tried to challenge for the title this year. But most video game sites miss the reason why even before Call of Duty Modern Warfare 3 is released, the result is a foregone conclusion.

Call of Duty Modern Warfare 3 - social gaming

The answer is simple – for the last three releases, Call of Duty has combined a pretty decent game with a very good implementation of social features. And that’s built up momentum, sales and record-breaking devotion from gamers who put in thousands of hours into levelling up their characters each year.

Call of Duty = social gaming

A while ago I looked at the social features and reason for success of both Call of Duty and Farmville, and to some extent not much has changed. This year, Activision, the publishers of the Call of Duty franchise, have made the social elements more explicit with both the Call of Duty XP live event in LA, and Call of Duty Elite, which is a social network based around Call of Duty to record scores, stats, weapon selections, allow players to create groups etc. Did someone mention Pervasive Social Gaming?

But the real achievement is shown by the comparison with Battlefield. Publishers Electronic Arts are no strangers to social game mechanics as they are attempting to conquer social gaming, and have had success with integrating their ‘Autolog’ feature into racing games – put simply it tracks the scores/times your friends achieve and alerts you as soon as they beat one of your scores. Insanely addictive, and now copied by Microsoft’s own Turn 10 Studios in the latest Forza Motorsport game, also out this November.

Yet the social side of Battlefield is appalling, and not for the first time. Coming from the PC, it isn’t as user-friendly as Call of Duty, the Battlelog feature regularly fails to load, and it’s a challenge to get gamers into the same game, yet alone on the same team or in the same squad. And with squads having a maximum of 4 players, and no way to choose your friends, you can spend an entire match or more swapping teams and squads trying to end up with someone you know.

Compare that to Call of Duty. Load the game, start a lobby, invite friends, and then you’re together as a party for the evening, with the biggest matches allowing 12-18 players competing in two teams.

And that’s why Call of Duty will always win for the foreseeable future. It’s quick and simple for groups to form, and stick together. That’s shown by the fact only two of my gaming group of 20+ have bothered with Battlefield, and found it frustrating before jumping back into Call of Duty. It’s why that group have already arranged one pub meet to bring our gaming friendships into the real world, and it’s why I know that any night of the week at least a handful of them will be playing Call of Duty.

The average Call of Duty gamer plays for 58 minutes per day, according to Activision, which is longer than the average person spends on Facebook.

It’s also why I know the small number of them that haven’t already pre-ordered the game are getting excited about going to the shops at midnight on November 8th to pick up the game, rush home, and fire it up at 1am to meet up and share the first impressions of multiplayer. And I’m one of them.

Great videos to watch from the Dachis Social Business Summit

Just spotted that the Dachis Group have just released all the videos and presentation slides from their Social Business Summit, which took place in March.

All of them are worth watching, but I figured I’d pull out the talk by JP Rangaswami in particular, considering it was only a couple of hours ago I included his site as one of the blogs I always make time to read.

 

2011 Austin SBS | JP Rangaswami from Bryan Menell on Vimeo.

Others include Ton Hsieh Shiv Singh, Phillip Kaplan, Lee Bryant etc. Definitely worth making some time on a Friday afternoon to browse through and watch when you can.

 

Really social gaming

Call of Duty: Black Ops is an amazingly popular game for the PC, Playstation 3 and Xbox 360, having had sales of over $1 billion in the first 45 days since launch. The first six weeks has also seen a whopping 600 million hours of game time, with the average player managing 87 minutes every single day.

And there’s definitely a social element in the online multiplayer game, with teams competing in deathmatch or objective based games. Over the last year or so, I’ve been playing regularly with the same group of friends, and from that group, only a couple were people I previously knew offline.

CALL OF DUTY BLACK OPS

Image by The Master Shake Signal via Flickr

But tonight, that’s changing. I’m just about to go to a local pub and meet-up with a group of guys who I’ve chatted with most evenings for a year, and yet never met. Some of them will have driven a couple of hours to get here, and if you looked at the age range, professions, demographic information etc, we’d never have met.

And that isn’t an isolated event – don’t forget that a huge social element of gaming actually takes place in the real offline world.

An example of the direct effect of social…

As a specialist in social media (as part of digital and mobile marketing), I’m not immune to the influence of my own social networks. And that was driven home to me earlier this week, with a direct result in financial terms.

I’ve been playing Call of Duty: Modern Warfare 2 a lot over the past year, and during that time, a group of mainly UK, 30-something gamers has gathered within one or two degrees of my social circle. It’s quite a small group in terms of the more organised ‘Clans’, but there’s enough of us, and enough dedication/obsession to mean that some of the group are online pretty much any evening that you care to look. (And many of them are 30+ professionals, backing up the theory online gaming is the new golf for business networking!)

Last Monday at midnight saw the launch of Call of Duty: Black Ops – the new game in the CoD series. Given that MW2 is the biggest-selling game of all time in the UK (20 million sold), and a cursory look at my own friends list reveals a range in ranks going down to the 13 million+ mark, it’s fair to say that Black Ops was a pretty big event. Although even I was a little surprised to see exactly how many people turned out locally for the launch – hundreds were queuing when I happened to finish an evening of work and make the snap decision to try and pick up a copy in the middle of the night.

That’s right – I went out at about 00:30 on Tuesday morning to pick up a videogame, thinking there might be a few other obsessives, and I turned the corner of the shopping centre to find a few hundred people.

And I was purely driven by social motives:

I already have more games than I can feasibly finish, including the previous games in the series. And although the fun of a new game is attractive, Black Ops isn’t something which attracted me for that reason (as compared to Kinect, Gran Turismo, Forza Motorsport etc).

There were two reasons for paying a premium in terms of financial cost (Wait a while and copies will be cheaper), and time (Sacrificing sleep to make a purchase, and the time since that I’ve already put into the game).

  • The loss of my social circle: All of my MW2 friends had stated they’d buy Black Ops within the first 1-2 days. That almost immediate loss of a social group was a prime driver in sending me out to the shops.
  • A chance to gain social status: I’m not the best at Call of Duty, although I blame a lot of it on slow internet speeds. During MW2 I suffered a couple of console hardware failures and as a result, missed large amounts of game time. This meant that I was only able to reach the medium level of in-game ranks – lower than quite a number of friends. By purchasing at launch, I had the chance to possibly get a little headstart on some of the group, and potentially I might end up as one of the top players in the group (Sadly that plan hasn’t quite worked, as I’m still not playing the new game particularly well!).

The end result?

  • £42 for the game purchase with added special offer of Xbox gamer points.
  • 1.5 hour of time spent purchasing the game and immediately coming home to try it instead of sleeping.
  • 10+ hours of time spent playing the game since I first brought it home.

And in case you’re tempted to think about this as the example of a particularly unusual and obsessive gamer, Black Ops has largely been sold on the online multi-player aspect of the game. And the first day figures have just been released:

  • UK and US sales in first day: 5.6 million copies, beating 4.7 million for MW2.
  • Revenue to publishers Activision in the first two days is estimated at $360 million.
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