TheWayoftheWeb Most Read Posts in 2011

There’s still a week to go, but unless something radical happens, here’s a quick run-down of the most read posts I’ve written on this site in 2011. It’s purely in terms of visitor numbers via Google Analytics, so I’m resisting the temptation to try and promote posts that I felt may have been overlooked!

1. 2012 The Year of 3D Printing?

If anything, the coverage of 3D printing has only gained pace since I wrote this, and there have been several more developments with funding, new businesses based around the technology, and growing consumer awareness.

2. Problems embedding Youtube videos in WordPress?

With the roll out of new embedding tools from Youtube, Vimeo etc, it turned out that WordPress was stripping out the code whenever you tried to publish an embedded video. It’s since been corrected, but judging by the traffic, it wasn’t just me that was a bit puzzled by the fact I had to revert to the old code.

3. Feeling attacked on all sides

A popular post for freelancers and entrepreneurs which covered my feelings about setting up my own small businesses, and then seeing constant news about competitors and massive global corporations moving into similar areas. How do you work on a tiny marketing business when the ‘big boys’ are constantly unveiling new social media units?

4. Guy Kawasaki’s ‘Enchantment – The art of changing hearts, minds and intentions’

A review from back in February of what I think is one of the most useful books released this year.

5. Everyone’s a curator now

How content curation may be a new buzzword for the media industry, but everyone else is already doing it with their writing, photos and videos. How does that change the way we act with friends and family, or how we upload and share?

6. The two sides of 3D Printing

Two examples of current 3D Printing – one very positive, one perhaps very negative, which hopefully start people thinking how best to utilise the technology in benefitting us all, rather than just being impressed with the tech itself.

7. Why don’t Facebook fans like us anymore?

What turns people away from a company Facebook page, and also how to plan to fix it.

8. Klout and Peerindex: Social network loyalty cards

How Klout and Peerindex are initially mapping ‘influence’, and the result that they act as loyalty cards for the social networks they include, requiring you to do your daily posting on Facebook, Twitter and Google+ rather than using a competitor, for example. Add in the quantity factor as a part of their metrics, plus the perk offers as a reward, and they’re loyalty cards for digital services.

 

And I’d like thank you

I’d just like to give my heartfelt thanks and appreciation to everyone who has visited my site, subscribed to my feed, RT’d, Liked, or +’d a post, left a comment, stumbled, reddit’d, digg’d, or told their friends about TheWayoftheWeb.

Starting a blog or a business is incredibly tough, and sometimes we all forget to share how important it is when we see that someone has enjoyed what we do. I promise you that I still get as excited by seeing new readers, new comments, and new recommendations of what I do today as I did when I first started blogging. And even on the worst days, when I’m working alone at home and feeling like noone cares, it’s guaranteed someone will post a comment or share a post on Twitter, and it’ll fuel my determination and motivation for weeks.

So many thanks, Happy Christmas, and if I can help you in 2012, please do let me know…

As one widget goes, another appears

The next time you visit TheWayoftheWeb, you may notice a slight change to the site. Following the decision by Google to shutter Google Friend Connect, that widget will have disappeared, along with the 82 lovely people who chose to support the site via that method.

GoogleFriendConnectonTheWayoftheWeb

Thankyou for your support Friend Connect people!

Obviously since the launch of Google+, and the focus that it now has within the company, it was fairly obvious that Friend Connect would no longer be supported (Incidentally, you have the choice of following me on Google+, or TheWayoftheWeb Google+ page). And I’ve already included the Google+ icon in the sidebar to hopefully allow the site to benefit from direct search and anything else Google decides to roll out.

The loss of Friend Connect doesn’t bug me as it did when Google killed the useful and effective social features of Google Reader – Friend Connect hasn’t really ever done very much since it launched in 2008. But it’s reinforced my perception of how Google views social connections, and how that differs from Facebook and Twitter. There doesn’t appear to be any information on how I could transfer or suggest to Friend Connect followers that they should migrate to Google+, or a confirmed date for when Friend Connect ends. And it feels as if Google still sees connections as just relationships between organised information nodes which will reform as needed.

Whereas I can’t imagine Facebook or Twitter would necessarily remove a social connection features without providing some way to switch – for instance, the move to allow subscriptions to the profile of an individual didn’t mean that they just deleted any Facebook page for an individual overnight. As much as you can deride Facebook for obscuring and messing with privacy, they do seem to understand that people take time to move, and some people will intend to do something and forget for a few days, or not get around to it. Whereas Google don’t seem fussed that I have no way to contact my former followers or friend connections should I not immediately figure out how to get them to move across. Or that I have no way of knowing whether some of them will want to follow everything I post on Google+, or would want a filtered circle of some kind?

 So what’s being added to the sidebar?

Instead of Friend Connect, or reducing the sidebar to allow my site to load slightly more quickly, I’m conforming to blogging stereotypes and immediately filling the space with something else. But it’s something a little different, as I’ve finally got around to signing up for Flattr. It’s been around for some time as a micropayment system for bloggers and other projects, which allows you to ‘flattr’ a site with a small donation if you like what people do.

I don’t imagine most of you will donate, and that’s fine, but the option is there if you feel so inclined. And I’m interested to see what happens with it, as a potential way of rewarding content creation which has existed for a while but so far hasn’t necessarily grabbed mainstream traction in the same way as something like Kickstarter has done.

I’m also installing it in support of their plan to make November 29th, ‘Pay a Blogger Day. It’s slightly self-promotional, but also hopefully helps to raise the question of how bloggers and other content providers support themselves in the minds of more readers and subscribers.

 Cash and blogging:

Definitely worthy of a follow-up post, but put simply, the mainstream media model of advertising-supported publishing doesn’t work for the majority of people to make a living by blogging. The amount of inventory available and the resulting low advertising rates requires hundreds of thousands or millions of readers to be your sole source of income (Although as you rise through the stages, you will probably find the available networks open up a bit and you do get a higher ad rate as a result).

Most bloggers also attempt to make money via affiliate links, but again, you need a decent amount of traffic, and you also need a decent conversion rate to make these worthwhile. And although that works in some areas, and with writers who are also natural salespeople, it isn’t going to work for everyone.

So then you come to using content as a driver for an actual business – selling information products, consultancy or whatever else you might think of. In my case, the money I make from this blog is tiny, but it’s vitally important in helping me secure consultancy and freelance work in content and digital marketing.

But again, not everyone wants to be a consultant or spend their time trying to hawk their latest eBook – it works for a certain number of bloggers, fails for a certain number, and some don’t want to go down that road.

So Flattr is the most sustained attempt at providing an alternative. A previous attempt was made by Scratchback, which closed a while ago, and which is actually deleting user accounts this month, in a strange coincidence.

So please do support the site via its new home on Google+ (Or the old ones on Twitter and Facebook), and do think about whether you might want to reward your favourite bloggers (I don’t necessarily have to be one of them!) in a more direct way via something like Flattr.

The content war is only just beginning

The war is just beginning for writers, and it may seem strange given that Demand Media is starting to bounce back from an October share slump, but it isn’t going to be fought between quality writers and content farms.

Despite the frantic changes Google has been making to the search algorithm following a perceived drop in quality as churned-up content fills search results, it isn’t about the damaging effect of outsourcing assignments for the lowest possible cost or the economic effects of global competition.

This time it’s man vs machine, and the machine is getting a lot better.

 

Content War: Man vs Machine:

You may be dismissing the idea of a machine creating content based on the previous experience of spambots, as they fill comment sections the world over with ‘Blog very good. Me Like’, to build links to a website. Mostly this are easily filtered by a combination of spam filtering software and especially a final layer of human approval. What might possible sneak past a computer tends to fairly obvious to a human, particularly if it involves a variation of the ‘cheapexactnameofaproductiamselling.com’ linked in various ways.

But to adapt a quote by Cory Doctorow on copying, machine-created content will never be worse, or more expensive to produce, than it is today. It will only get better, cheaper and more accessible to both legitimate publishers attempting to make their workflow more efficient, and to spammers and content farms who can finally do away completely with the human element.

War is hell (on earth).

Want proof? Check out the work of Automated Insights, as detailed in this recent post by founder Robbie Allen. With a team of 12, they’ve produced over 100,000 sports stories in 9 months, having launched 345 websites which are all automated, and cover every division 1 NCAA basketball team.

Still dismissing the potential? Try reading the following excerpt from the latest game report on one of the sites, CarolinaUpdate.com:

The Tar Heels got to the NCAA Tournament as an at-large team after falling to Duke, 75-58, in the ACC tournament. In making the Elite Eight, North Carolina defeated 15th-seeded Long Island, 102-87 in the second round, seventh-seeded Washington, 86-83 in the third round, and then 11th-seeded Marquette, 81-63 in the Sweet Sixteen.

North Carolina was led by Tyler Zeller, who had 21 points on 75% shooting. The Tar Heels also got 18 points from Harrison Barnes, 11 from Dexter Strickland, and seven from Kendall Marshall.

Kentucky was on fire from beyond the arc, scoring 36 points in three-pointers to get an edge.

Now you see what I mean?

 

Will the future be written by machines?

When Allen ends his post by explaining how machines are a benefit to human journalists, there’s certainly some truth in it, although I suspect he’s also doing his job in placating the more nervous amongst the publishing professions. Whilst he’s keen to state that the current technology is suited to purely quantitative and data-driven work, and that journalists should be liberated to be able to focus on qualitative commentary, I suspect although he’s a very accomplished programmer, he might be limited in experiencing what happens for many publications around the globe.

As he himself says, ‘In the near term, the writers at O’Reilly and elsewhere have nothing to worry about. But I wouldn’t count out automation in the long term.’ The technology is at an early stage, and will only get better. After all, if 1000 monkeys could knock out a Shakespeare, we now have that processing power. And every year those processing primates will become cheaper and better, until instead of 1000 monkeys for one Shakespearian work, we could be seeing a sonnet per monkey.

 

What’s the future for human content?

So what happens next for humans who want to create written work beyond the status updates to which many of us might be relegated?

Well, in the short-term, we can choose to focus on quality. That’s certainly why I’m interested in projects like The Verge, and the new site and project from Milo Yiannopoulos whose views I may well have disagreed with on a regular basis, but whose aspiration to build a European quality technology site I can certainly identify closely with. Although we do have it a lot better with Techcrunch EU than the main ex-Arrington site who have recently managed to publish some unintelligible guest posts and at least a couple of stories which I knew to be factually inaccurate, but have never been corrected.

Writing!

Longer term? Whilst we can believe the noble ideal that machines will always be best with a human working alongside them, my educated guess is that spammers will be first to unleash better content algorithms into the wild on their own, particularly given the revenues they can currently get. The sheer amount of spam content means the tiniest percentage of respondents to Nigerian lotteries generates huge profits, and increasing that with better content in a no-brainer.

And anything suitable for automation – which is a lot – will be picked up by newsrooms the world over as managers and publishers will optimise over the heads of any reluctant Editors. That’s assuming enough Editors actually care about their digital product to raise a fuss when their favoured print is still in a slow death spiral.

And then that boundary will shift. And shift again, and slowly the room of writers becomes a room of servers with a couple of database admins, and one or two sub-editors just checking through a cursory selection of articles.

The solution has to be based around increasing the levels of humanity in everything we write, and everything we do online. Not only to build a bridge with anyone who reads our work, but also to ensure Google, Bing and future search engines are distinguishing what we do. Because as the level of automated content rises and becomes increasingly abused, the search engines will have to respond, and we could see search and creation algorithms cancelling each other out, leaving those authors and writers who have gone through the required steps to verify their organic-based life form will be advantaged.

What that urgently means is three things:

1. If you want to be a writer, you need to be using social media and tools like Google’s Author Markup today. Now. Because the sooner you can ensure you’re human, and the longer that exists, the better off you’ll be.

2. If you’re ever planning to launch your own website or brand, do it now. Don’t expect to learn the ropes in a staff job for a few years and then head out on your own – although that may have been a good plan, if this all comes to pass, you’ll need to be in an established position to be able to get your voice heard if you have a problem with Google’s Author markup, for example. And the way to get that help is to be reaching a million uniques per month by then, which means starting now.
If you wait a couple of years before deciding you’d like to create the ultimate blog/site on a subject, you’ll find that a few thousand readers per month could leave you at the end of one of the longest queues around if you ever need help.

3. Your personal writing style is going to be more important than ever. So a blog can be an invaluable daily tool for honing that, rather than spending your time re-writing press releases in a bland house style to churn out content as if it was 2008 all over again.

What really ended EMAP’s golden days?

There’s an interesting article on the Huffington Post UK site by former EMAP Director Colin Morrison, in which he asks Who Killed Britain’s Best Media Company, and goes on to discuss the inner workings of the leadership of the company at the time, before it was split into a consumer business which was sold to Bauer, and a B2B business which continues the EMAP brand joint-owned by Apax and Guardian Media Group.

It makes for interesting reading – the relationship between Robin Miller and David Arculus for example. By way of context, the ‘glory days’ appear to have been 80s and 90s – basically right up until around the time when I joined, which was after U.S investment went badly wrong, and the initial heavy investment in transferring brands to the digital worlds also had a major stumble.

But I do think he overestimates the brilliance of the leadership versus the problems of a traditional media company faced with the age of digital disruption that has seen the internet, mobile and tablets appear alongside a number of major digital properties which now command the attention economy.

Even now traditional media companies are still struggling and battling to make the transition to the web, whether newspapers, magazines, radio or television, and they’re all still behind where they should be. A lot of that is down to the nature of the organisational structure, and the risk averse tendencies of a middle management who are being pressured from above, and block so much potential from below.

It’s no coincidence that at the time myself and other digitally-addicted colleagues were pushing for ideas like low cost digital launches based around teams of 2 or 3 and a blog-based platform, Mashable was being launched by the then 19-year-old Pete Cashmore (2005). The same year saw Yahoo Answers launch – I suspect that was before I suggested the idea of the Ask An Expert section on MCN, but certainly we beat the likes of Quora by some way. I’d try and check, but it appears Bauer’s sites are experiencing an outage at the moment…

And funnily enough, the best time and definitely the most innovative I experienced was when for a few months a small team of us operated with barely any ‘adult’ supervision. Suddenly we were able to produce a variety of RSS feeds for starters. And initially noone paid much attention to my friend, colleague and talented video specialist Angus Farquhar starting to mess around with Youtube, establishing a channel which became a Partner channel early on, and has now racked up over 88 million views. I’d like to think that was partly down to my own appearances on the daily news show we started, that sadly petered out due to a lack of involvement from anyone else, along with the podcast Angus initiated.

I also took the chance to start playing with social media – we quickly had a Myspace page and Flickr group up and running, to be joined by Facebook and Twitter.

This isn’t to blow our own trumpets – there were lots of other talented digital people across the business, and many of them have gone onto great success since moving to other companies or starting their own businesses.

But the scary fact is that EMAP had websites for titles dating back to 1998, such as the original motorcycleworld.co.uk site, as captured by the Wayback Machine Internet Archive. That was around the same time as Larry Page and Sergey Brin founded Google. Since then, we’ve had Myspace (2003), Facebook (2004), Youtube (2005), Twitter (2006), the iPhone (2007), the iPad (2010), and Blogger (1999) or WordPress (2003). In addition to Mashable, there’s the likes of Techcrunch, PerezHilton, the Huffington Post itself, Boing Boing going web only, and hundreds of other sites commanding a large amount of content and attention.

And many content companies have changed how they do things, giving rise to the likes of the Demand Media content farm which is built to respond to search and advertising demand. And that’s before we get into the likes of Paper.li, or Flipboard etc.

(I actually remember bringing in the wonderful Andrew Davies from Idio to discuss the idea of personalised digital magazines on-demand to a bemused audience).

Oh, and there’s the whole world of Glam Media, Shiny, B5 and all the other content networks that exist in a myriad of sizes, shapes and forms.

And yet, the traditional organisations, structures and practices still remain. Even when they did try, they put all their eggs in one basket, and then set fire to the basket (e.g. Ditto.net).

As any blogger will tell you, bespoke quality content is incredibly labour-intensive with low margins, and the rise in content marketing is due to the fact it works extremely well for business which have products to sell.

What’s going to hurt even more…

And that’s where the increased pain is going to come. More and more businesses are realising how useful content marketing can be, which is great for me as a consultant in that field, but not good for magazines, which are going to increasingly be cut out of the loop as middlemen unless they can build their own value as arbiters of taste in a cost effective way which includes social signals and added value.

And the areas which do create bigger margins are those around social, data, analysis – all the areas which allow a small team with a lot of technical knowledge and skill to achieve far greater scale for the cost of servers and number crunching. Meanwhile we’re still in the very early days of social media and mobile, and both are still operating in a manner similar to media companies when it comes to generating revenue, which means as they’ve gained respect and interest of the advertising agencies and clients, the pot of money available for the media brands is being thinned out.

Meanwhile small independant blogs and websites are still appearing every single day, powered by the availability of self-publishing and self-promotion, and the simple fact that some of us, despite the knowledge of the economics of the media, just love to write. Hot Mod Media is the catch-all for my own network of sites, and with a total financial outlay of about £500 per year, it’s already reaching over 200,000 uniques annually (Oct 2010-Oct 2011, and that’s going to rise massively with audiences increasing 500% already this year). Most importantly, the only ongoing investment at the moment is my spare time, and that of a small number of volunteers.

So as much as the leadership changes and struggles may make for good reading, and there’s undoubtedly some elements which affected the company as a whole, I wouldn’t say that it’s ultimately what ended the golden days of the big British media company…