The content war is only just beginning

The war is just beginning for writers, and it may seem strange given that Demand Media is starting to bounce back from an October share slump, but it isn’t going to be fought between quality writers and content farms.

Despite the frantic changes Google has been making to the search algorithm following a perceived drop in quality as churned-up content fills search results, it isn’t about the damaging effect of outsourcing assignments for the lowest possible cost or the economic effects of global competition.

This time it’s man vs machine, and the machine is getting a lot better.

 

Content War: Man vs Machine:

You may be dismissing the idea of a machine creating content based on the previous experience of spambots, as they fill comment sections the world over with ‘Blog very good. Me Like’, to build links to a website. Mostly this are easily filtered by a combination of spam filtering software and especially a final layer of human approval. What might possible sneak past a computer tends to fairly obvious to a human, particularly if it involves a variation of the ‘cheapexactnameofaproductiamselling.com’ linked in various ways.

But to adapt a quote by Cory Doctorow on copying, machine-created content will never be worse, or more expensive to produce, than it is today. It will only get better, cheaper and more accessible to both legitimate publishers attempting to make their workflow more efficient, and to spammers and content farms who can finally do away completely with the human element.

War is hell (on earth).

Want proof? Check out the work of Automated Insights, as detailed in this recent post by founder Robbie Allen. With a team of 12, they’ve produced over 100,000 sports stories in 9 months, having launched 345 websites which are all automated, and cover every division 1 NCAA basketball team.

Still dismissing the potential? Try reading the following excerpt from the latest game report on one of the sites, CarolinaUpdate.com:

The Tar Heels got to the NCAA Tournament as an at-large team after falling to Duke, 75-58, in the ACC tournament. In making the Elite Eight, North Carolina defeated 15th-seeded Long Island, 102-87 in the second round, seventh-seeded Washington, 86-83 in the third round, and then 11th-seeded Marquette, 81-63 in the Sweet Sixteen.

North Carolina was led by Tyler Zeller, who had 21 points on 75% shooting. The Tar Heels also got 18 points from Harrison Barnes, 11 from Dexter Strickland, and seven from Kendall Marshall.

Kentucky was on fire from beyond the arc, scoring 36 points in three-pointers to get an edge.

Now you see what I mean?

 

Will the future be written by machines?

When Allen ends his post by explaining how machines are a benefit to human journalists, there’s certainly some truth in it, although I suspect he’s also doing his job in placating the more nervous amongst the publishing professions. Whilst he’s keen to state that the current technology is suited to purely quantitative and data-driven work, and that journalists should be liberated to be able to focus on qualitative commentary, I suspect although he’s a very accomplished programmer, he might be limited in experiencing what happens for many publications around the globe.

As he himself says, ‘In the near term, the writers at O’Reilly and elsewhere have nothing to worry about. But I wouldn’t count out automation in the long term.’ The technology is at an early stage, and will only get better. After all, if 1000 monkeys could knock out a Shakespeare, we now have that processing power. And every year those processing primates will become cheaper and better, until instead of 1000 monkeys for one Shakespearian work, we could be seeing a sonnet per monkey.

 

What’s the future for human content?

So what happens next for humans who want to create written work beyond the status updates to which many of us might be relegated?

Well, in the short-term, we can choose to focus on quality. That’s certainly why I’m interested in projects like The Verge, and the new site and project from Milo Yiannopoulos whose views I may well have disagreed with on a regular basis, but whose aspiration to build a European quality technology site I can certainly identify closely with. Although we do have it a lot better with Techcrunch EU than the main ex-Arrington site who have recently managed to publish some unintelligible guest posts and at least a couple of stories which I knew to be factually inaccurate, but have never been corrected.

Writing!

Longer term? Whilst we can believe the noble ideal that machines will always be best with a human working alongside them, my educated guess is that spammers will be first to unleash better content algorithms into the wild on their own, particularly given the revenues they can currently get. The sheer amount of spam content means the tiniest percentage of respondents to Nigerian lotteries generates huge profits, and increasing that with better content in a no-brainer.

And anything suitable for automation – which is a lot – will be picked up by newsrooms the world over as managers and publishers will optimise over the heads of any reluctant Editors. That’s assuming enough Editors actually care about their digital product to raise a fuss when their favoured print is still in a slow death spiral.

And then that boundary will shift. And shift again, and slowly the room of writers becomes a room of servers with a couple of database admins, and one or two sub-editors just checking through a cursory selection of articles.

The solution has to be based around increasing the levels of humanity in everything we write, and everything we do online. Not only to build a bridge with anyone who reads our work, but also to ensure Google, Bing and future search engines are distinguishing what we do. Because as the level of automated content rises and becomes increasingly abused, the search engines will have to respond, and we could see search and creation algorithms cancelling each other out, leaving those authors and writers who have gone through the required steps to verify their organic-based life form will be advantaged.

What that urgently means is three things:

1. If you want to be a writer, you need to be using social media and tools like Google’s Author Markup today. Now. Because the sooner you can ensure you’re human, and the longer that exists, the better off you’ll be.

2. If you’re ever planning to launch your own website or brand, do it now. Don’t expect to learn the ropes in a staff job for a few years and then head out on your own – although that may have been a good plan, if this all comes to pass, you’ll need to be in an established position to be able to get your voice heard if you have a problem with Google’s Author markup, for example. And the way to get that help is to be reaching a million uniques per month by then, which means starting now.
If you wait a couple of years before deciding you’d like to create the ultimate blog/site on a subject, you’ll find that a few thousand readers per month could leave you at the end of one of the longest queues around if you ever need help.

3. Your personal writing style is going to be more important than ever. So a blog can be an invaluable daily tool for honing that, rather than spending your time re-writing press releases in a bland house style to churn out content as if it was 2008 all over again.

What really ended EMAP’s golden days?

There’s an interesting article on the Huffington Post UK site by former EMAP Director Colin Morrison, in which he asks Who Killed Britain’s Best Media Company, and goes on to discuss the inner workings of the leadership of the company at the time, before it was split into a consumer business which was sold to Bauer, and a B2B business which continues the EMAP brand joint-owned by Apax and Guardian Media Group.

It makes for interesting reading – the relationship between Robin Miller and David Arculus for example. By way of context, the ‘glory days’ appear to have been 80s and 90s – basically right up until around the time when I joined, which was after U.S investment went badly wrong, and the initial heavy investment in transferring brands to the digital worlds also had a major stumble.

But I do think he overestimates the brilliance of the leadership versus the problems of a traditional media company faced with the age of digital disruption that has seen the internet, mobile and tablets appear alongside a number of major digital properties which now command the attention economy.

Even now traditional media companies are still struggling and battling to make the transition to the web, whether newspapers, magazines, radio or television, and they’re all still behind where they should be. A lot of that is down to the nature of the organisational structure, and the risk averse tendencies of a middle management who are being pressured from above, and block so much potential from below.

It’s no coincidence that at the time myself and other digitally-addicted colleagues were pushing for ideas like low cost digital launches based around teams of 2 or 3 and a blog-based platform, Mashable was being launched by the then 19-year-old Pete Cashmore (2005). The same year saw Yahoo Answers launch – I suspect that was before I suggested the idea of the Ask An Expert section on MCN, but certainly we beat the likes of Quora by some way. I’d try and check, but it appears Bauer’s sites are experiencing an outage at the moment…

And funnily enough, the best time and definitely the most innovative I experienced was when for a few months a small team of us operated with barely any ‘adult’ supervision. Suddenly we were able to produce a variety of RSS feeds for starters. And initially noone paid much attention to my friend, colleague and talented video specialist Angus Farquhar starting to mess around with Youtube, establishing a channel which became a Partner channel early on, and has now racked up over 88 million views. I’d like to think that was partly down to my own appearances on the daily news show we started, that sadly petered out due to a lack of involvement from anyone else, along with the podcast Angus initiated.

I also took the chance to start playing with social media – we quickly had a Myspace page and Flickr group up and running, to be joined by Facebook and Twitter.

This isn’t to blow our own trumpets – there were lots of other talented digital people across the business, and many of them have gone onto great success since moving to other companies or starting their own businesses.

But the scary fact is that EMAP had websites for titles dating back to 1998, such as the original motorcycleworld.co.uk site, as captured by the Wayback Machine Internet Archive. That was around the same time as Larry Page and Sergey Brin founded Google. Since then, we’ve had Myspace (2003), Facebook (2004), Youtube (2005), Twitter (2006), the iPhone (2007), the iPad (2010), and Blogger (1999) or WordPress (2003). In addition to Mashable, there’s the likes of Techcrunch, PerezHilton, the Huffington Post itself, Boing Boing going web only, and hundreds of other sites commanding a large amount of content and attention.

And many content companies have changed how they do things, giving rise to the likes of the Demand Media content farm which is built to respond to search and advertising demand. And that’s before we get into the likes of Paper.li, or Flipboard etc.

(I actually remember bringing in the wonderful Andrew Davies from Idio to discuss the idea of personalised digital magazines on-demand to a bemused audience).

Oh, and there’s the whole world of Glam Media, Shiny, B5 and all the other content networks that exist in a myriad of sizes, shapes and forms.

And yet, the traditional organisations, structures and practices still remain. Even when they did try, they put all their eggs in one basket, and then set fire to the basket (e.g. Ditto.net).

As any blogger will tell you, bespoke quality content is incredibly labour-intensive with low margins, and the rise in content marketing is due to the fact it works extremely well for business which have products to sell.

What’s going to hurt even more…

And that’s where the increased pain is going to come. More and more businesses are realising how useful content marketing can be, which is great for me as a consultant in that field, but not good for magazines, which are going to increasingly be cut out of the loop as middlemen unless they can build their own value as arbiters of taste in a cost effective way which includes social signals and added value.

And the areas which do create bigger margins are those around social, data, analysis – all the areas which allow a small team with a lot of technical knowledge and skill to achieve far greater scale for the cost of servers and number crunching. Meanwhile we’re still in the very early days of social media and mobile, and both are still operating in a manner similar to media companies when it comes to generating revenue, which means as they’ve gained respect and interest of the advertising agencies and clients, the pot of money available for the media brands is being thinned out.

Meanwhile small independant blogs and websites are still appearing every single day, powered by the availability of self-publishing and self-promotion, and the simple fact that some of us, despite the knowledge of the economics of the media, just love to write. Hot Mod Media is the catch-all for my own network of sites, and with a total financial outlay of about £500 per year, it’s already reaching over 200,000 uniques annually (Oct 2010-Oct 2011, and that’s going to rise massively with audiences increasing 500% already this year). Most importantly, the only ongoing investment at the moment is my spare time, and that of a small number of volunteers.

So as much as the leadership changes and struggles may make for good reading, and there’s undoubtedly some elements which affected the company as a whole, I wouldn’t say that it’s ultimately what ended the golden days of the big British media company…

A weekend trip…

I spent the weekend taking my son to see his grandparents and great-grandparents on my side of the family, and we also managed to get time to check out the Hornby Visitors centre and build some sandcastles on the beach. I’d link to the Hornby site, but it’s showing a fatal error on every page!

Sandcastle on the beach

All my own work - which is why I don't work in construction

Staying offline for almost two whole days has been rather pleasant, although we did have to jump onto iPlayer to catch up with the latest round of the MotoGP championship on Sunday. But what struck me was the urge to write a blog post about something like ’10 blog tips you can learn from building sandcastles’ or something similarly odd.

Yes, it can grab traffic. Sometimes those types of post can be useful. And sometimes they can be incredibly crass and slightly offensive (need I mention the Huffington Post and the death of Amy Winehouse?).

Maybe the simple lesson is shoehorning every experience into some kind of social media and blogging lesson makes for some crappy blog posts, and I should just focus on the fact it was great to spend time with my family, and have four generations all in one place. There are some real stories in there, which are intensely personal, and I’m not necessarily comfortable in sharing, but they are the ones worth posting.

So maybe I can sneak in a lesson for blogging on a personal or business level – if it feels like you’re kinda, sorta, maybe forcing a post – maybe you should just forget it and do something more valuable?

 

Rethinking how I manage my sites

I’ve been pretty busy with client work and my own sites recently – and managed to commit a cardinal sin in forgetting to renew the hosting package on one of my oldest projects, 140char.com.

I still own the domain, which I registered back in 2008 to give me a place to write about Twitter and Microblogging as it started to gain interest from early adopters and a wider audience, and over time I included the likes of Tumblr, Posterous, Plurk, Yammer etc, with whatever insight and analysis I could provide, as well as covering the bigger news stories.

Over time it proved reasonably popular, and a few articles got some great links from prominent bloggers such as Stowe Boyd, and prominent tech sites such as Engadget – but I always saw it as a smaller side project alongside this blog and my day job at the time. Move onto the 2010 and having seen traffic level off, and given the launch of other projects which seemed more viable, I decided to effectively park it for a while, and operated it as just a link blog, reposting everything on the subject which came into my Google Reader via Diigo, while I considered what to do with it, and whether or not to keep it or sell it etc. At the same time, I saw the deserved success of virtual friend Shea Bennett when he launched the far more focused Twittercism, which has now become AllTwitter after acquisition by MediaBistro

Traffic obviously dropped due to the linkposting, to the point where it was steadyish at around 1000 uniques a month, but in terms of priority, it’s dropped below all my client work, this site, and 3 others I’m currently working on… So when the hosting account was coming up for renewal, I planned to transfer it over to my main reseller account, and at the same time, work out the best use of the domain for the future…

And whereas I always set-up all client and current projects with multiple reminders to ensure this never happens, as an older project from the days before I was so diligent, it didn’t have any of that in place.

Tactical Facepalm

So the question is what I do with the domain and content now?

And at the same time, it seems like a good chance to re-evaluate all of my websites, profiles and web activity to ensure that I’m practising what I preach when it comes to an effective, efficient and productive internet strategy.

So be prepared for a bit of soul searching over the next couple of days as I review everything I do. And at least I’m not alone in a hosting slip-up, considering Disney managed to forget to renew the Club Penguin domain and leave several million users without a site!

In the process of re-evaluating everything, I’ve also started to tidy up my old accounts on places like Tumblr and Posterous, and start using them with a bit of actual purpose, so if you’re interested in the somewhat esoteric interests I have in cult books, music, films and comics, then you can always see what I’ve been enjoying at http://badgergravling.tumblr.com/.

So the question is whether I pay to just renew my hosting with all the original links intact, and then start transferring everything over to another site with the appropriate 301 redirects to maintain most of the value of the original links, which would be time consuming, but would retain something from the 3 years of posting, and would be generally what I’d do with clients. Or in the interest of time, just nuke my past like Steve Rubel.

Do I set myself up to continue a half-hearted attempt at updating by linkposting for the sake of it, or is there a more valuable use for that domain?

I could probably sell it for a tiny amount, considering that although it has respectable page rank, I’ve never really monetised it effectively.

Or is there another way to utilise it which would mean that it’s providing value to people – considering that Twitter coverage in particular has spread to mainstream traditional news publications?

In the meantime, my current main sites are:

TheWayoftheWeb – you’re here, so should have an idea what I do. Hopefully. But it’s all around freelance digital content, marketing and running that business.

OnlineRaceDriver.com – online race games. Currently growing by over 20% every month, and getting to a good, solid traffic level.

FPSPrestige.com – FPS games – i.e. Call of Duty, Battlefield etc. Far newer, but growing faster than ORD, and again, getting to a decent traffic level already.

MyDpip.com – the site for Digital People in Peterborough. Slightly neglected due to the fact that both of the people originally involved have been a bit distracted recently, but getting a bit of a reboot in the near future.

Jodanma.com – and this is why we’ve both been a bit distracted. As the non-designer in the company, it’s been slightly frustrating to be waiting with a holding page whilst we’ve been working on client projects, but we’re building in some space soon to finish our own site, which will be a relief.

Not a bad tally, even without 140char.com, and without including a few smaller, more experimental ideas…