The painter’s house goes unpainted

If you’ve been reading for the last couple of months, you might be aware that I recently joined Absolute Radio as the Digital Marketing Manager.

The good news is that I’m loving my job, as it’s really refreshing change to be working with a team dedicated to one brand again, having worked across so many brands and projects at Bauer Media.

Even better, I’ve not so much been given a running start, as been thrown out of a moving van, and straight into a number of projects launching over the next few days and weeks. Which is great, as it means I’ve been involved and contributing from day one.

The downside is that getting up to speed on projects in process, contributing to the longer term planning, and becoming accustomed to the joy of commuting on a daily basis has meant that my blog posting has slipped, and my plans to update some of the design and functionality have been on hold.

It’s not a permanent thing, as I’m investigating the most efficient and effective ways to update, including creating this post via Windows Live Writer to accommodate the variable effectiveness of GNER’s onboard wifi, and also looking at various other apps for mobile and PC to try to keep the quality and consistency up here, and at 140Char.

Combining work and blogging really can be a Catch-22 situation. When I’ve got time to blog, it’s generally about the work others are doing. When I’ve got work in progress that is worth blogging about, generally I’m too busy to write anything, and I can’t say much until it launches!

The good thing is that unlike a painter’s house that stays unpainted, working all day in digital marketing hasn’t dampened my drive and enthusiasm for blogging. It just needs to be more integrated into my life…

The end of an era…

It’s been quite a momentous week for me, hence the lack of blogging. Aside from celebrating my son’s first birthday, the big event concerns my employment.

After an immensely enjoyable and educational eight years, I’ve left Bauer Media.

I hadn’t been actively looking for a change, but a couple of interesting opportunities had been put my way, and one of them in particular seemed to offer the right mix of new challenges, new experiences, and the chance to learn some new skills (More on my new job in a future post!)

And what better time to make a change than with a young family and during a recession!

But it does mean leaving some incredibly talented colleagues and some incredibly good friends I’ve been honoured to know and work with since I originally joined Emap back in 2001 (The consumer side of Emap was acquired by Bauer Media last year). During just under seven years on MCN, I was involved in two site relaunches, met almost all of my childhood heroes, broke some big news stories and went on some great trips. I also got to enjoy some great motorcycles, hit 170mph+ on test tracks, and rode some of the best UK race circuits.

And my move to marketing and social media meant I got to know people across the company, working with some hugely talented editorial, marketing and commercial teams, and getting to look at how social media and digital content and marketing works in a number of different settings.

If I listed all the people I’d like to thank, we’d be here for a very long time, so I can only hope I’ve made decent efforts to mention my gratitude over the years.

And despite the tough conditions for the publishing and media industries, knowing so many talented people across the Bauer Media business means the company is well-placed to take advantages of the opportunies available and evolve to remain a hugely successful media business.

It’s amazing how fast eight years can go when you’re enjoying yourself!

Stop grouping and griping – start thinking and doing

It’s tempting to think that social media is a good place to be right now – after all, there’s good evidence it’s one of the few areas of growing employement.

There’s also plenty of talk about how it’s going to grow as a low cost/more effective way to engage people, and therefore drive revenue – but also harder to measure. And it can be hard to tell who is bluffing, at least until someone came up with a checklist!

So we spend our time joining groups and chatting with our peers, whether it’s on Twitter, Facebook, LinkedIn, Ning, etc, etc.

PAR-TIC-I-PA-TION by cindiann on Flickr (CC Licence)

PAR-TIC-I-PA-TION by cindiann on Flickr (CC Licence)

But the one question we need to keep asking is whether each group is really worth joining, and whether we’re actually going to have the time and dedication to make a difference.

It’s something I’ll admit to being guilty of. There’s Social Media Mafia, MeasurementCamp, Social Media Club, Social Media Today, P2PR, EverySingleOneofUs,  just off the top of my head, plus Triiibes, which prompted this post when I thought about how much value others are getting from it – and I’m missing because I’ve spread myself out so much. And some groups, such as the Blog Council, are attracting some criticism. As indeed WOMMA has in this case.

Then add in several Facebook groups, a few LinkedIn groups, and others I’ve forgotten – and suddenly it’s sounding ridiculous, even though I’ve increasingly only tried to be involved in groups with a reasonably clear and defined purpose.

Credentials Required by TheTruthAbout... on Flickr (CC Licence)

Credentials Required by TheTruthAbout... on Flickr (CC Licence)

I’ve already started politely resigning from a few places, because I’m barely even remembering to check in and see what’s happening once in a while, let alone contribute to anything of value – from now on it’s about having a real focus on what matters to me personally and for my career, and selecting a smaller collection of key groups who I can offer value to (and perhaps where interlinks can be found).

Perhaps this is what Twitter has really affected for me – in the past I was a pretty active member of a variety of groups and forums, but now they don’t seem so important, as I’ve got an expanding network of over 1900 in my community for instant responses on a variety of topics, rather than forcing myself to go and check in somewhere else.  The common complaint was that it detracted from blogging, but I tend to find the opposite – but I do find myself spending less time at other social locations, unless it’s a real focused community.

Perhaps it’s just me, and the fact I’ve got a great and involving day job, two blogs, and a young family to think about now? I know from forum involvement for a decade that there’s also a cyclical nature to forum membership – the new excitement, the start of seeing repetition from other members, taking a break and then coming back with new enthusiasm etc….

And I do know some people who seem to benefit from seemingly being in almost every group on every network ever created.

But what do you think? Have you been a little guilty of serial group joining without considering the value? Found yourself stretched too thin? Or do you think it’s fine to be a silent member in places on the off chance people might find you and request a connection/contribution?

And where have you found the clearest sense of purpose/best value?

How I went from Journalist to Community Marketing Manager

For the last seven years, I’ve been lucky enough to combine my love of motorcycles and the internet by working on www.motorcyclenews.com (MCN) It’s a title with a 50+ year history in print, a title I read with my dad as a child, and a title which regularly broke news on topics like speeding and traffic laws before the national newspapers.

It was a job I was incredibly lucky to get, and over seven years I was fortunate enough to go from Editorial Assistant to eventually become the Web Producer responsible for the day-to-day running of the site (Under MCN’s Editor), and the online team.

And yet six weeks ago, I not only moved to a new job within the same company, but switched from the Editorial department to Marketing. It’s prompted a few questions about how and why I made the leap from one amazing experience as a journalist, to another as Community Marketing Manager for a total of seven websites (including MCN).

The How:-

I’ve always had an interest in the social side of the web. Back in 1998 I spent a year at Western Washington University in the U.S. and discovered broadband before most of my friends back in the UK. The huge jump in speed from dial-up meant I suddenly discovered the value of forums and chat rooms to connect with people back in the UK when I felt homesick. And after finishing my degree and getting some freelance work, I managed to fluke my way into MCN and onto www.motorcyclenews.com. (Funnily enough, my interview was David Cushman – of Faster Future fame!)

Alongside learning from very accomplished journalists and editors the art of writing and publishing daily news and sports stories, some of my early tasks included moderating the MCN forums and organising live celebrity webchats. Both of which allowed me to connect with the users of the website, and get a great insight into what mattered to them. It was hugely important in my involvement in two redesigns of the website, finding stories, and keeping the place growing day-to-day.

It also prompted me to start exploring ways to spread the MCN message to more people, hence starting pages on Myspace, Facebook and even starting to experiment with Twitter. And also, along with my colleague and friend Angus Farquhar, implementing RSS feeds and the use of video which led to him becoming full time Video Producer for the site (and me presenting the MCN Daily Show in the early days…I have a face for radio!). And we also started seeing traffic arriving from our efforts on Digg, Del.icio.us, and Stumbleupon. Oh, and sites I wasn’t so familiar with, like Indianpad.

In the meantime, I was persuaded to contribute some feature ideas on non-motorcycling topics to a free online PDF magazine Disposable Media. And somehow I found myself being suggested as Editor when my predecessor felt it was time to take a break. Again, the use of social media has played a big part in both promoting the magazine, but also in the creation of it, as after about 18 months in charge, I’ve only met one of the team of about 10 people in real life. Everything else has been achieved via a staff forum, MSN instant messenger, and the very rare phone call. And yet I’m happy to say I’m constantly amazed at the quality of writing from the other team members, the standards of design, and the fact around 20-25,000 people are downloading issues now, which has risen loads over the last 12 months, and doesn’t seem to be slowing down!

And finally, this blog has also played a part. For years I’d had opinions and ideas which I either struggled to express, or didn’t quite fit with the evolution of the brand and company. Not only did blogging (and now Twitter) enable me to meet up with lots of people around the world who were happy to listen, debate and share their own knowledge, but it also linked me with a surprisingly big group of people who were at a similar stage within my own company – but because of the size of the organisation, I’d probably never have met or conversed with. And getting some very kind and valuable interaction from the likes of Chris Anderson helped!

All of that combined to mean I came up in conversations as our company continues to evolve and make the most of the opportunities available online, and that’s also thanks to a company culture and several bosses who’ve inspired, encourage and indulged me in various ways.

So that’s the how covered. If you want a career in social media, get out and use it. Start blogging, interacting on social networks, twitter, etc. And start connecting with the people that use your company website, and the colleagues within your company.

What about the Why?

I was incredibly lucky to get my start on a title which was the biggest (and best in my opinion) at covering one of my main passions – and also on a website which was already established but incredibly driven to keep growing. Every day seemed to throw up new challenges – and access to brand new test motorcycles was definitely a perk!

But at the same time, I found myself spending more and more time researching and investigating how companies and brands were starting to engage in conversations with their users/consumers/advocates. The methods of developing, distributing, creating and marketing media and entertainment have already radically changed, and if anything, the speed of change will only increase for the next few years. And the opportunity to help innovate and inspire across several new brands and markets was too tempting to resist. It also means I get to work across disciplines – working with editorial, marketing, developers, and even advertising.

It also means I’m learning some new skills (mainly involving spreadsheets), and I’ve found the only thing that has stayed constant is the fact I’m still finding new challenges every day.

I’ll let you know how I get on. If there’s anything more I can add to what turned into an epic (hopefully not too self-indulgent) post, then let me know!

For the record, the titles I now work on are: Ask A Mum, Car, Go Fishing, Live for the Outdoors Motorcycle News, Photo Answers, Today’s Golfer. And if you’ve got an interest in any of those areas, or blog on any of those topics etc, I’d definitely be keen to here from you…