Behind the music…

Sonata Music by jrossol on flickr (CC licence)

Sonata Music by jrossol on flickr (CC licence)

Apologies as I’m a bit tired, and this may descend into rambling, but I wanted to keep the music debate going, especially after some interesting comments on my first post, on why ‘Recording companies are really screwed‘.

I appreciated the comment from Michael, who rightfully pointed out that the most common examples of bands using social media and giving their music away for free are those who have already built a following – while I agree this is the most common case, these are still new tools and new revenue models, and there are some examples of bands coming through the internet – e.g. Soulja Boy. And the precedent comes from the underground hits of pirate radio and dance music, or the spread of 1960′s Stax Atlantic and Motown in the UK, which was mainly provided by soldiers and sailors from the U.S.

What forced me to respond was Eaon‘s valid questions about challenges and options beyond ‘big labels vs internet’. He’s right in saying that major labels are an easy target (not that this means we shouldn’t continue to targte them), but I don’t think he’s right in putting Murdoch’s Myspace against traditional record labels. This isn’t about a social network replacing a record company – it’s about social networks as a distribution mechanism, along with email, forums, blogs, podcasts, video streaming, and every other method of delivering music and entertainment in an electronic format vs the attempts of the traditional industry to retain models and methods that served the physical format.

Busking: Pic by joeszilagyi on Flickr (CC Licence)

Busking: Pic by joeszilagyi on Flickr (CC Licence)

Eaon also said that the broad strokes of my previous post didn’t work for him, and I can understand that, but I’m a big fan of reducing things to their most basic, and starting with the essentials. And that tends to result in the broadest picture, but also the clearest view of what’s really necessary.  So to take that to it’s ultimate conclusion:

  1. Music is created. Either recorded or transferred into a digital format.
  2. Music is published on the internet. Possibly with a video to accompany it, or a blog, website, Myspace page, Facebook fan page etc.
  3. People who like the music download it, and if they like it enough, share it with friends and contacts via email, social networks, blogs. More mainstream media will gravitate towards that which gets a significant following.
  4. The creator is rewarded with an audience of some size. Monetisation could follow with a physical release, gig tickets, merchandise.

That’s about as simple as it gets! Speaking as someone whose music career was limited to messing around with a 4-track home studio and a couple of sessions in a ‘proper’ studio to record a couple of EPs which never saw the light of day to my knowledge (perhaps fortunately), I’m hoping the more musically experienced will take a look and point out anything I’ve missed, but this seems the simplest, most direct, and most robust music creation, distribution and consumption model.

And I know it’s easier to say in a blog post than to achieve, and that the music labels still retain enough pull and advertising budget to be able to theoretically make every stage easier, more polished, and potentially more far reaching through their ability to book advertising in mainstream media and invest in the physical media and distribution with ready cash – but increasingly those days will fade. There’s no need for me to track down a rare vinyl album to establish my musical credentials with my peers as we pore over the cover and inner sleeve – unless I’m DJ’ing, it’s quicker, easier and just as good for my reputation to email an mp3 or a link to someone obscure or new. And whether you believe in influence, or emulation, if the conditions are right, that content will continue to spread, with or without support.

For instance, Youtube phenomenon OK Go had already achieved success via a major label and broadcast appearances – but did that do more than the $10 video released without record company knowledge that got seen 9 million times? Or the follow-up, which has now been seen 40 million times on the official profile on Youtube alone? (In case you missed it, here it is!)

For a more recent, homegrown example, check out Ben Walker’s Twitter Song and the story behind it.A fun ditty aimed at Twitter users as a bit of a social media experiment gets viewed 272523 times at the time of writing, and leads to interviews on national radio!

And from a financial point of view, I’ve tried to find the quote that stuck in my mind as an aspiring musician, from guitar legend Joe Satriani. He revealed that although his major label albums had brought him more fame and publicity, it was his independently recorded and released records that brought him the income he needed.

I don’t think the record companies will cease to exist this week or this month. But I think the angle of decline will increase to terminal velocity pretty soon, and I can’t see any label making the moves needed to avoid it or even flatten it out. Instead I see sites like SlicethepieAmie Street, Sellaband etc. And there’s the romantic notion that it revisits the idealised days of Stax Records allowing people to come together for the music first and financial rewards second. After all, the people with access to recording booths and vinyl pressing plants have had the power for long enough. If they don’t offer consumers and artists anything of significant value, they become redundant.

So who’s going to help me keep shaping this into a more in depth vision of the music industry? Where is the future taking us, and are there more examples of internet delivery and fame creating new success?

How microblogging is hurting major news sites

I actually posted my thoughts on Twitter, earthquakes, and how major news sites are going to increasingly lose their advantages on breaking news on my other blog, www.thewayoftheweb.net, but obviously it also needs flagging up here.

I’ve tried to provide ways in which the news companies can adapt and evolve to embrace the new technology, but whether or not they’re capable of thinking in terms of changing quickly enough will be interesting…

I’d love to hear more thoughts on how applications like Twitter are affecting other people’s news diet…

Incidentally, you can see our first thoughts on earthquake messages on Twitter here. And it was online before the BBC, and around the same time as CNN!

Word of Mouth Marketing and Community Marketing defined

I’ve read a myriad of works attempting to quantify Word of the Mouth Marketing and Community Marketing, ranging from the likes of the Cluetrain, to Wikipedia. Many attempt a philosophical or pseudo-scientific approach, citing ideas such as messages spreading like viruses, key advocates, and bi-directional customer feedback flow.

That’s fine, and some of those approaches have a lot of worth. But I like to make things simple as possible.

Community Marketing and Word of Mouth Marketing is simply helping people to find the solutions to their problems (including finding news/sports/entertainment) by asking around. And it leads to the feeling you get when someone you know recommends a good plumber or carpenter who can fix your house, or a mechanic who can get your car on the road. For half price.

That’s it in the most basic nutshell. As a community marketing person, my job is to make the tools on our websites as simple and easy to use as possible to allow people to get to know each other and ask those questions in whatever is the best way for them at the time, and also to let people not currently on our sites know we exist in order for them to satisfy their needs.

That’s why most of the best Word of Mouth and Community Marketing experts aren’t employed by companies or marketing agencies. That’s why the best Word of Mouth and Community Marketing experts are those people who work for some spare cash as plumbers, electricians and carpenters. Because they can’t advertise, and they totally rely on recommendations.