New musical solutions to social humans

I’ve been reading a bit about the discussions happening at the MIDEM event taking place in Cannes at the moment, which is a big business 2 business event for the music industry.

Highlights include the fact that the bags for the event have been sponsored by Napster (as captured by Mr Herdmeister, Mark Earls).

The other highlight I’ve enjoyed is the presentation by Gerd Leonard, who is moderating the panel at which the Herdmeister is speaking.

And in the meantime, I’ve also been having my stab at the future of music, thanks to the People’s Music Store (Found via Springwise).

I’ve always been a closet librarian when it comes to collecting music in physical form, and always had a soft spot for the idea of owning my own record shop (Even before I read High Fidelity!)

It’s not completely revolutionary – basically you can set up your store, share recommendations and reviews, and anything sold through your store earns you 10% as reward points to spend on new music via the store.

Interestingly, I’ve just spotted Amazon has released an MP3 widget for affiliates, which helps you to earn a 10% fee for anyone buying someone from the store.

But the next step is also to include user-generated audio for sale.

It will be interesting to see if the People’s Music Store can emulate the feel of ‘your favourite local independent record store’ enough to differentiate itself and offer more than an affiliate mechanism.  In the meantime, I spent five minutes on the site and came up with the start of my own music store.

And there are plenty of other interesting music services out there for buying or even investing in music:

I’m not sure I can conclude with more than starting to wonder about the filter and recommendation mechanisms, and how mainstream media might better fit the future. But the evolution of media and entertainment seems to becoming more like Moore’s Law every week, and not just in terms of technology.

Passion is why Nine Inch Nails and vinyl are succeeding

There’s already a lot of commentary on the fact that Nine Inch Nails topped Amazon MP3 Album sales for 2008, despite the fact the first nine tracks of the  album had already been released by the band for free under a Creative Commons licence.

And the fact that vinyl album sales doubled in 2008, hitting a 17 year record of 1.88 million in 2008.

As Matt Mason points out, both examples show that ‘the physical souvenir of a digital idea still has value‘, and legitimate purchasing is becoming easier and more cost effective – for instance, Apple dropping DRM from iTunes and introducing variable pricing (although you’ll have to pay to remove DRM from tracks you already own). Om Malik nicely outlines the reasons why even the bonus from that DRM removal isn’t necessarily a good thing for the music industry – mainly because the three-tiered pricing structure being introduced could lead to more people expecting music for less.

And analysts are backing the idea that mobile music has to be free, for example.

Are there answers?

Going slightly further than Matt, I’d say buying an album already available for free, or investing in vinyl, shows something more than the benefits of better legitimate music stores or physical souvenirs.

I’d say it’s a direct result of passion.

The people most likely to download and spread NiN’s Ghosts I-IV are the passionate fans of the band. The people downloading from Amazon were aware of the album but either didn’t want to make do with the nine free tracks, didn’t want to download directly, or, possibly wanted to spread the word by purchasing via Amazon and propelling NiN up the charts.

Meanwhile to be a vinyl consumer you have to find a record player (hard to do offline outside of specialist hifi shops),  invest in needles and fluff removers, and actively seek out releases.

But what paying for NiN or vinyl does, is it elevates you from those people enjoying music as a diversion or convenient entertainment – it makes you someone who displays there passion for the band or format.

You don’t just like NiN enough to listen or download for free – You love them enough to pay $300 for the limited edition ultra-deluxe box set, and then buy the songs again via Amazon to promote them.

You don’t just have a convenient CD of new dance music or classic soul – you have the original vinyl with the ritual of selecting it from your shelf, sliding out the album carefully, putting it onto your record deck, and gently lowering the needle with the precision of a surgeon.

And anyone who witnesses either act is left within no doubt of your passion – and those who share it instantly mark you as one of their own. You’re not just a fan, you’re an Otaku.

It’s what sells a lot of products. For instance, the Halo Xbox game spawned two sequels, limited editions box sets, and a forthcoming strategy game.

  • Plus a table-top miniatures game.
  • The soundtrack CD for each game, plus a collection of the trilogy
  • 5 printed books
  • A graphic novel
  • A four-part comic book series
  • Calendars
  • Canvas Art
  • Posters
  • Vinyl Figures
  • T-Shirts
  • Controllers and headsets
  • Graphics to customise your console
  • Plus downloadable content to add to the original physical version, and customise your console dashboard

Then add in the derivatives:

  • Tournaments
  • Machima, such as Red vs Blue, which has it’s own DVDs, clothing and collectibles.
  • Halo costumes for Halloween or conventions.
  • And all sorts of other stickers and clothing from other retailers.

Now, how could you be a ‘real’ Halo fan if you just had a standard copy of the game? That won’t help you connect with other real fans, given 20 million copies of the series have been sold.

To show to other people you’re a ‘real’ Halo fan, you’ve got to have queued for the midnight release of the game, and have a sealed Limited Edition version. You’ve got to have the sountracks. At least one figurine of the Master Chief. A few of the books. Maybe a T-shirt.

After all, none of this is new!

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Essential viewing for content providers

It’s not often I would say a video is essential, but not only is this keynote by USC Annenberg Professor Jeffrey Cole full of brilliant comments and quotes, but after eight years of research in 20 countries, he’s got the stats to back them all up.

Found via the also brilliant Gerd Leonhard.

Will this be the Christmas of the MP3? Or could convergence save record shops?

With some time to kill before a meeting, I took the chance to browse round the Oxford Street branch of HMV, looking for inspiration for what to buy with a gift voucher I’ve had kicking around, and also to get ideas for Christmas presents.

Aside from reminding me how difficult it can be to find unusual items in even the largest stores (in fact it’s usually easier in the small secondhand record shops I spent much of my music budget in), I also felt something a bit different about the experience. I’m not sure whether it’s the credit crunch, the success of online retailers or the rise of the MP3 but the shop felt slightly emptier than I’d have expected – and the average age seemed slightly older than usual.

The only major exception was the ever-expanding videogames section. Could this be the fact full console games are still viable as a physical product? (Not many options to download a full game, and the filesize would be bigger than the monthly data allowance for a lot of people!) Certainly I got the anecdotal impression that without the videogame section, the average age of the shoppers would be 10 years higher than I’ve ever seen – or maybe I’m just noticing more…

Coincidentally, via PaidContent and Media Guardian comes the news that 32.1 million MP3 players were sold in the UK last year. Jemima Kiss points out, quite rightly, that the title is a bit misleading – 75% of the sales included were MP3 capable mobile phones – but the important point is that 90% of mobiles sold last year were MP3 capable. Whether or not they’re actually being used for MP3 consumption is almost secondary – the point is that a huge mass of people now have the opportunity to be converted at any moment.

I’m not sure that CD player sales dropping to 8 million last year is necessarily related – after all, CD players have been around long enough to have reached saturation point – but if the money drops out of manufacturing CD players, and sales are growing in those little devices that make phonecalls, take pictures and video, surf the web and play MP3s, it’s another challenge to providers and retailers of physical content.

Why would I pust through a packed Oxford Street to experience agoraphobia in a massive store populated by those 10+ years older than me, and then fail to find my ideal purchase without ordering it – particularly when its so closely linked to lifestyle?

Funnily enough, I have seen a packed record shop recently – in Malmo in Sweden. And I wish I’d grabbed a picture, because it wasn’t just records – it was the 50′s style in store cafe.

I realise this has been a bit of a meandering post, but perhaps the takeaway conclusion is this:

Mobile phones are a triumph of convergence to provide value. Convergence is also increasingly happening with living room technology and online applications. Perhaps in a time-starved culture, more retailers need to look at how they could use convergence to build engagement and loyalty in the real world, as much as online? After all, it’s a reason why supermarkets and department stores have continued to have cafes instore. So why can’t record stores look at food and drink, live events, introducing art, photography, specific genre nights, or other ways to hook into the tribes who don’t have a reason to support them anymore?