TheWayoftheWeb

Social Gaming is one of the trends of the moment, and the best examples of the genre are Farmville, which has reached 80 million users via Facebook, and Call of Duty: Modern Warfare 2 on Xbox, which has topped $1 billion in sales since November 2009.
Despite the fact they are both very different games on [...]

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Despite the constant call for companies to engage in customer service via social media, it’s rare anyone points out that the people running the social platforms are generally a bit rubbish at servicing customers themselves…
John Batelle writes about the challenge Google faces with the Nexus One – in that it’s not a company geared for [...]

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It’s been a bit of a busy week at work, with not one, but two major projects launching on Friday night.
One is Absolute 80s, a new station which does what it says on the tin online, on DAB in London, and on your TV, mobile, etc.
The other is dabbl, the user-controlled station which was originally [...]

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It’s been a busy day at work, so rather than adding to my list of ‘things I should really blog about when I find time’ file, I thought I’d clear a few things out:

First up is the news that that two Australian girls stuck in an Australian storm drain decided to update Facebook for help [...]

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