I’m a big fan of much of the work the BBC does online, and in general it does a very good job of providing a massive amount of content in a fairly logical manner.
But using the site as a consumer with a couple of urgent needs highlighted a couple of things which I think are [...]
BBC reminds me of two elements of consumer satisfaction
August 17th, 2009 · Comments
Tags: Digital Publishing
Should you stop linking to Wikipedia? (Black Hole SEO)
September 12th, 2008 · Comments
I’m not a huge fan of ‘Black Hat’ SEO (i.e. bending the rules, or breaking them to game SEO), but I do like to be aware of what goes on. And a recent discussion on ‘Black Hole SEO’ struck a chord with me outside of simple search engine optimisation, so I thought it was worth [...]
Tags: Digital Publishing

