Why ‘journalists’ might need the likes of Wikileaks

There’s obviously a lot of discussion and debate about the value of the service Wikileaks provides, following the release of 90,000 documents on British and American involvement in Afghanistan.  You can see more about it unfolding all the time.

And perhaps this isn’t the most important piece of news to use as an example of how ‘journalism’ can massively fail when it comes to fact checking (I’m using ‘journalism’ in speechmarks to differentiate from the very fine work a good number of very good journalists continue to do), it’s a timely one.

The Daily Star issued an apology at the weekend for publishing a story claiming that a videogame based on the case of Raoul Moat. I’m pretty sure I can let the apology speak for itself (Hat tip to Tabloid Watch)

‘ROCKSTAR GAMES – GRAND THEFT AUTO – AN APOLOGY

On 21 July we published an article claiming that the video games company Rockstar Games were planning to release a version of their popular Grand Theft Auto video games series titled “Grand Theft Auto Rothbury”.

We also published what we claimed would be the cover of this game, solicited comments from a family member impacted by the recent tragedy and criticised Rockstar Games for their alleged plans.

We made no attempt to check the accuracy of the story before publication and did not contact Rockstar Games prior to publishing the story. We also did not question why a best selling and critically acclaimed fictional games series would choose to base one of their most popular games on this horrifying real crime event.

It is now accepted that there were never any plans by Rockstar Games to publish such a game and that the story was false. We apologise for publishing the story using a mock-up of the game cover, our own comments on the matter and soliciting critical comments from a grieving family member.

We unreservedly apologise to Rockstar Games and we have undertaken not to repeat the claims again. We have also agreed to pay them a substantial amount in damages which they are donating to charity.’

In case you missed it, here’ it is again:

‘We made no attempt to check the accuracy of the story before publication and did not contact Rockstar Games prior to publishing the story.’

Although to be fair, if the Daily Star was entirely made from the contents of The Onion, B3ta and 4chan, it’d be a far better product.

Journalists, marketers and job losses…

I need to tread carefully with this post, which came from a link via @davidcushman and @ajkeen. The article in question is Journos Losing Jobs at Three Times Rate of Average Workers which looks at the number of journalists being laid off in the U.S.

To put it in context, I’ve been fortunate enough to avoid losing any fulltime roles, although I’ve been part three large scale redundancies for companies. Plus as a child, my father was made redundant and was unemployed for quite a while (during one of the previous times of crisis for the British economy). But at the same time, I don’t think the current wave of media unemployment is necessarily a bad thing overall (Obviously I know how bad it can be for the individuals involved).

The reason being that this can’t have been unexpected by anyone. The media industry has been struggling for a while, and roles like writing (and I’m also referencing  marketing in this as it shares a lot of the same occupational traits) are always in the firing line. I don’t think there’s ever been a point in my career when I’ve thought about either my editorial or marketing roles as being secure position for life – they’re an evolving set of challenges. We’re not talking about air traffic controllers, brain surgeons or even bin men (garbage men?).

Picture by Jeff Youngstrom on Flickr (CC Licence)

Picture by Jeff Youngstrom on Flickr (CC Licence)

But the modern writer, journalist or marketer has a huge advantage over those other roles – a sacked air traffic controller can’t get sacked and respond by building his own airport, but it’s possible to publish online, on mobile and even in print for free in a matter of minutes. A brain surgeon isn’t likely to build his own operating theatre, but a digital marketer can easily create an online business and find people with a need for their services.

I’m not saying monetising editorial or building a marketing business are in any way easy or guaranteed to be a success. I’m simply saying that the barriers to doing your own thing in the media, whether that’s text-based, audio, visual or promotion-based, has never been easier to my knowledge, and in a time when the big companies are generally struggling, there are advantages to being small and nimble.

Free wifi by Cmicblog on Flickr

Free wifi by Cmicblog on Flickr (CC licence)

And the costs are getting increasingly small – the bare minimum is a Netbook and somewhere with free wifi. Or just ask any techy friends for any old laptops/desktops they might want to give away for a while. Can’t afford an operating system? Use Ubuntu. Can’t afford Word? Open Office. Photoshop? GIMP (not an insult, honest!). Newswires? Build your own feed of information using Google Reader and Twitter. If you want to start earning money, you can put a blog on Blogger for free (about the only hosted free service to allow adverts), or spring for a cheap hosting package from the likes of Godaddy and then go wild with WordPress. Or even publish your own book via Lulu.

And that’s just the start, but it’s perfectly possible to begin creating your personal empire with a donated or sub-£200 computer and some free wifi access.

I’m not saying that you’ll have a sustainable living wage a week later, but the biggest barrier to creating anything like this is time, and that’s something you’d actually have. And even if you’d rather go back into paid employment when possible, in the meantime you’ve built up digital knowledge and a digital calling card for people to find.

And just be glad you’re not a brain surgeon after all…

Why newspapers will need 1000 true fans…

Newspapers will need to focus on their ‘1000 true fans’ when they switch on paywalls, judging by a survey released today by Paid Content UK and Harris.

The survey has appeared in response to plans by Rupert Murdoch and others to start putting news content behind a paywall, and reveals that if their favourite news site started charging, 3/4 of people claim they’d find another free site – only 5% would pay to continue reading.

And ironically, it’s younger readers who are more likely to cough up some cash than the older users – the 35-44-year-olds are the ones most likely to go elsewhere- although the middle class readers are most likely to pay.

Now that doesn’t have to be bad news for newspapers, if they can provide something that is worth subscription payments which make up for the lost readership.

The problem, as identified by Matt Thompson at Nieman Reports, and covered by Karthika Muthukumaraswamy at Online Journalism Blog (OJB), is that the majority of online news lacks in depth and detail what it gains in ‘24/7 access, real-time updates, increased transparency, and multiperspectival discussions’

In fact ‘The home page of almost every popular news site looks like a commercial for news stories other than the one you’re reading’.

The problem isn’t the internet itself, which is what the OJB article ends with – Thompson uses the example of Wikipedia to form great long form articles and stories, whilst Muthukumaraswamy picks out the New York Times, CNN, the BBC and The Guardian as examples of news orgs producing great standalone features.

The problem is one of perception by news teams.

The online format has always been taught as following the ‘hard news’ example – get the story across as quickly and in as few words as possible. People don’t have the time or patience to read more online, so hit them with hundreds of brief news items and they’ll flit about like a moth in a well-lit kitchen. The same thing we’ve seen advised for blogs, online video, and has been supported by the rise of microblogging.

But that’s wrong – as you can see by the success of full-length novels on mobile phones in Japan, for example.

Many, many people are now accessing the web by an ever-increasing number of devices, and as the digital familiarity has increased, we’re looking for increasingly different things.

Meanwhile newspapers heading behind the paywall will have to flip their editorial approach as quickly as they flip their business model. They’ll need to provide depth, detail and context to justify payment, using editorial teams which have been cut back more and more to try and survive on display advertising. And I haven’t seen a huge number of Murdoch titles hiring staff, for example. In fact, it appears to be AOL that’s hiring! (1500 writers is a clear indication of intent).

The paywall model will be doomed for exactly the same reason that most display-ad model newspaper sites were doomed – a lack of understanding of the fundamentals of online journalism. Almost 10 years ago I saw a competitor site switch to a paywall model and heard many people ask how they could survive – and at the same time those people were imagining a world in which the print news team would seamlessly move across to an all-conquering website.

Meanwhile hundreds of blogs and websites were springing up on a daily basis by starting small and experimenting their way into growth and editorial staff – the exact opposite of businesses which closed small-scale publications and dismissed any launches which didn’t look likely to drive an immediate huge audience with a corresponding need for staff and resources.

A handful of news organisations will make it through the next few years, whether by spreading themselves far and wide, or by engaging totally with their 1000 true fans to the degree that they can secure repeated subscriptions. Any that don’t commit fully to one of these directions, and achieve it to their maximum potential, are going to fail to crawl out of the swamp and evolve digital legs.

Start the week with a great guide to multimedia journalism

There are increasing numbers of journalists and bloggers utilising every channel in multimedia to convey their stories and information, but whether you’re contemplating starting to embrace digital multimedia, or you’ve engaged in mixing text, audio, video etc for a while, you’re bound to pick up at least a couple of new tools and ideas from Mindy McAdam’s Reporters Guide to Multimedia Profiency.

It’s the single PDF compilation of her 15 excellent blog posts on the subject.

And worth reading if you’re publishing anything online, whether or not you’d define yourself as a journalist or editorial staff.

Former colleague (although we never met in person), Adam Westbrook has also been doing some brilliant guides to using multimedia and video.

And for interesting inspiration, I tend to look at Christian Payne, and spend some spare time trying to persuade friend and former colleague Angus Farquhar to spend more time doing crazy stuff and blogging about it.