Don’t wait for your ship to come in…

It was while I was working as a journalist at Motorcycle News that the news came through that legendary motorcycle racer Barry Sheene had died. After his death, a tribute poster was created for charity, with a suitable photo and the quote;

‘Don’t wait for your ship to come in… Swim out and meet the bloody thing’

That’s true of most situations, and especially in digital. The access to self-publishing, information and knowledge, collaboration, computer power, cloud storage and more means that there’s never been a time when it’s been more likely you’ll find someone else could be already implementing your idea, or your rivals are innovating in a new way.

Swimming Boys by The Wandering Angel on Flickr

'Swimming Boys' by TheWanderingAngel on Flickr (CC Licence)

But the flip-side is that all of that stuff is just as available to you if you go and make use of it. If you’ve been thinking about creating a website, for example, you could have a working example up and running on a free CMS in under 30 minutes. Most importantly from a business perspective, you start listening to your customers and monitoring your rivals quickly and relatively easily, all for free.

It’s already the time:

2011 is definitely the time to do it – in fact 2010 already was. You can still run an entirely offline business, but if you’re ignoring digital, you’re ignoring a huge source of revenue and opportunity. The repairman who fixed out cooker today was completely unaware that we found him via recommendations on an online forum, and he would have been equally unaware had anyone written anything negative about him (they didn’t, and he did a great job at a very reasonable price). The fact is that simple tools exist to allow him to be made aware when something business-critical is being discussed.

So why hire someone?

You might be wondering why I’d emphasise how quick and simple it can be, considering most of my living comes from helping people create and market digital content.

It’s really quite simple, and it’s the same reason I’ve paid for design and development help for my own projects. The opportunity is there for me to learn those skills (as far as any natural ability might let me), but I’d rather concentrate on content and marketing, as that’s where my natural skills and experience can best serve both my clients and my own projects.

Plus, there’s nothing to say you can’t get started, and come to someone if and when you discover areas in which you need help and advice.

Jamie Oliver: Britain’s best marketing case study?

Jame Oliver by Vic on Flickr (CC licence)

Jame Oliver by Vic on Flickr (CC licence)

As I’ve said before, I don’t watch much broadcast television these days, but I made an effort to catch Jamie’s Ministry of Food after seeing some of the trailers and the fact it was flagged by Mark Earls.

And I’m glad I did, because it’s probably the first time the principles of community marketing (See also Word of Mouth marketing etc), have been played out on national television! If you’ve been looking for an effective case study, this is definitely one to watch.

The premise is simple. To try and get the people of Rotherham to start cooking helthy food rather than living on takeaways. But rather than an advertising campaign, the plan was to teach 8 people how to cook on the understanding they’d pass the recipes to 2 more people. And in 15 steps, they’d reach the 260,000 population of Rotherham.

As Mark says, it’s a template for HERD marketing:

1. focus on what you can do not what you can say
2. …on what you can give folk out there to do…
3. …that they can do with each other
4. …oh, and make it highly visible and oh, yes fun

But there’s even more that I picked up on. One of the things Jamie started by saying was that he had to listen to start with. Sound familiar?

He also picked a woman who had undermined his School Dinners campaign by taking chip shop orders through the school fence, and picked her out as a key influencer . Time will tell whether he picked the right influencer!

And he’s already worrying about the speed and scalability of the approach (Shel Isreal on scalability). He can see the positive effect he’s had on the 8 people he’s engaged, and the fact they’ve already ahd improvements to the way they live and act. But he’s got three months to transform a whole town. Sounds like the dilemma of showing a Return on Investment!

And finally there’s the fact he’s attempting to do something positive with this approach. Something that various people within the social media wrld have worried isn’t happening because most people are aiming for fame within the media/marketing/online sphere – and outside of it, things aren’t being affected by the new ways of marketing, communicating and conversing. (I’m struggling to find the appropriate link right now, so will add it later!)

If nothing else, it prompted me to exorcise some blog guilt. I’ve been tackling reports, budgets and plans, and I’m up to my neck in data and Excel spreadsheets, hence the slight lack of posts. But hopefully things should be more consistent again now.