TheWayoftheWeb

I’ve recently experienced the benefits of banning myself from using the word ‘brand’ in a business context after joining an experiment by Mark Earls.
As a result, I’ve been a lot more specific about what I really mean – awareness, reputation, tradition, logos, content, tone of voice etc. But at least in a business context, I [...]

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So far we’ve lost Woolworths, MFI and  Zavvi, while Whittards has been bought by a private equity firm after going into administration.
At least MFI and Zavvi still have websites notifying people of their current status – Woolworths has: ‘Our site is currently undergoing essential maintenance. We apologise for any inconvenience caused.  Please check back [...]

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There have been lots of examples of online backlashes recently. For instance Motrin.
Neville Hobson has a really comprehensive round-up of why it’s not good to agree to supply a major online conference with internet access which then results in an epic fail.
The only thing I’d change is that the warning came at the very first [...]

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Earlier today, a lot of blogs and forums were buzzing with the news that Ford had contacted a fan forum site, TheRangerStation, demanding they relinquish the use of all Ford logos and trademarks and pay restitution fees of $5000. The coverage ranged from hugely popular car blogs like Jalopnik, to forums like Mustang Evolution.
It seemed [...]

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