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Useful study on Social Network Marketing on Facebook and Myspace

Dan Thornton | October 7, 2008

I’ve finally had a chance to sit down and read Tom Chapman’s study of Social Network Marketing, Engagement Marketing and Brands, which specifically looks at marketing on Facebook and Myspace from the perspectives of both social network users, and brand executives from the likes of innocent drinks and BBC Radio 1.

It’s quite unusual to see a report from someone who isn’t linked to either the network in question, or an agency which may be looking to attract business (Tom is Head of Marketing for an ISP).

It’s effectively split into two parts. The first section is a look at the quantitative findings of surveying Myspace and Facebook users, whilst the second part compiles the in-depth interviews with brand executives.

I won’t quote too much of the study, but it covers topics like the percentage of Myspace and Facebook users who would feel more affinity to a brand that listened to them and communicated with them (65% and 67% respectively). And it goes into detail for both social advertising and brand promotions, as well as finding out how many Myspace and Facebook fans are aware their profile information is used to target them - (56% and 45%). It’s quite surprising, particularly after the uproar within certain circles over Facebook’s Beacon advert system, for example.

And it’s certainly interesting to hear the responses of some executives who use both networks to great effect - for instance, the Chris Moyles fan page with 536774 fans.

As someone who is fairly deeply involved in the subject (It’s my day job, after all), I saw lots that will be useful in supporting my own work and theories, and some correlation between what other brands have found, and what I’ve discovered from Bauer Media’s brands on Facebook and Myspace.

I’ve had the chance to exchange a couple of emails with Tom, and voiced my thoughts that the next stage will be to look at exactly how brand executives are measuring loyalty, engagement and participation, especially with respect to Return on Investment and justifying the time and effort involved. It really is the multi-million dollar question of social media, and it’s getting closer every day - and I think this study goes a long way to reaching that destination.

Anyway, if you’re interested in reading more, the study is at socialnetworkmarketinguk.com. And if that inspires you, there’s still time to save 10% off the price of attending Social Media in Business on October 23rd.

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Categories
social media marketing
Tags
brand executives, brands, engagement marketing, facebook, interviews, myspace, news, pages, profiles, Social network marketing, study, survey, tom chapman, users
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Great question about data - does Facebook have more than Government?

Dan Thornton | July 2, 2008

Forrester Senior Analyst Jeremiah Owyang publishes a valuable blog, Web Strategy by Jeremiah, for anyone in the digital space.

It’s a must-read, hence making it into my blogroll. And one of his most recent posts is a classic, in which he compares the amount of data the U.S Government has on Generation Y, and compares it to the data which Facebook has access to.

And although the Government will have access to sources it won’t have publicised, and has ways to access anything if it really tries, the interesting point is that Facebook has accrued all this data by participants self-submitting it. No census, no artificial rewards, no incentive schemes, and no forcing people.

Check out Jeremiah’s insightful thoughts, and make sure you check out the comments which are normally just as informative.

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facebook, social networks
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data, details, facebook, generation y, government, information, participants, profiles, public, users
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A market crying out to engage your brand?

Dan Thornton | October 18, 2007

Last weekend my willpower collapsed and I bought Xbox 360 blockbuster Halo 3. I’d tried to resist, but when 31 friends are online, and 30 are playing one game, it’s near impossible to hold out.

On Sunday evening, over 900,000 players were online, and numbers have topped 1 million. That’s people online at any one time, and people that have paid not only for the game (Up to around £49.99 for the limited edition version), but have also most likely spent out on buying an Xbox Gold subscription for 12 months of online gaming.

Now imagine if your brand or publication had access to a code to make the main character in Halo3 run faster, take more damage, or even a special character design?

Think the chap that has paid £40 to get a game on release, rather than waiting for a discount, would find it easy to resist? Especially with the peer pressure of 30 of his friends waiting to be impressed by his new skills?

And whatever the brands, there’s a likely game to tie in. Whether it’s a racing game, an adventure game, a sci-fi shooter, or something oddball and cute like Viva Pinata.

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communities, marketing, xbox 360
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brands, engagement, gamers, halo3, marketing, microsoft, publications, users, viva pinata, xbox 360, xbox gold subscription
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