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Online collaboration isn’t always an easy option…

Dan Thornton | August 13, 2008

There’s a tendency to look at User Generated Content and online collaboration as an easy way to create content, products and services without some of the hassles of a traditional business.

And it’s easy to understand why: No ground rent, no equipment or infrastructure costs, no limitations on who can be involved etc. And no need to necessarily pay contributors.

But it isn’t an easy option, and there are several major risks to any online collaboration which requires more than one or two people:

Trust: How quickly do you place your trust in people to deliver on their promises, to deliver them on time, and not to take good ideas elsewhere?

Management: Is there some kind of leadership or guidance to keep things moving, and to clearly articulate the vision and strategy etc - which may have been decided democratically. How do you keep momentum going and inspire people to continue even when things can be tough?

Politics: How do you deal with disagreements? Infighting? Rivalry?

Reward: How do you supply a justifiable return to contributors for their time? Financial or otherwise?

Communication: How do you keep people updated, and make things simple and easy to contribute?

Those are just the first few problems off the top of my head. The reason they come to mind is that I have basically decided to cut all responsibility for Disposable Media, leaving only the possibility of contributing the occasional blog post or article at some point.

It’s been a lot of fun, particularly when I was given the honour of being Editor, and we had a fast growth in audience - all from a group of people working for no financial reward and contributing articles, designs etc via a forum. In my time on DM, I only ever met two of my colleagues in real life in the space of two years!

But having realised that I don’t have the time and energy to drive DM forward, I stepped down to take a back seat and a more advisory role. And what then happened was quite painful to watch, as some infighting and sabotage began, communication became worse, trust was lost, and many people started drifting away.  I don’t place all the blame on the Editor who replaced me, as there have definitely been people who have used a period of change for their own agenda.

Hopefully it will rise from the ashes, as over the years it’s had some very talented people, and some great articles and content. On the bright side, it’s shown me that although I was far from perfect, and made several mistakes, I did achieve a lot in keeping things going, and always trying to drive more organised and efficient systems to make life easier for everyone - and it also highlighted the need for communication and rewards, which will hopefully help me on other projects.

To be honest, the real risk to online magazines isn’t just the problems of collaboration - it’s also the arrival of new aggregated delivery services in a magazine format - i.e. systems that take your favourites from services like Last.fm, and then produce a custom magazine around them, like Idiomag. It plays on a simple philosophy of mine which is becoming more and more realistic and reinforced - ‘The most effective targeting of an individual, is the targeting they do for themselves‘

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publishing, social networks
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collaboration, disposable media, groups, idiomag, last.fm, networks, projects, wiki, wikipedia
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Real life socialising

Dan Thornton | April 9, 2008

I try not to blog during work time, but as work is a 24/7 obsession at the moment (a side effect of loving my job and having lots to do!), I’ve fallen a bit behind with updating - something I really need to be more organised about. There are lots of bloggers concerned that their output has fallen due to so much time on Twitter, so I’ll claim my share of that excuse as well…

The other reason I haven’t been about as much is that I’ve had a couple of real life events which are pretty interesting.

The first was the inaugral MeasurementCamp meeting, driven by an idea of Will McInnes. It’s a great idea to share requirements, needs, concerns etc in the emerging social market, focused around how we actually report on our efforts, and bringing together software vendors, agencies, and clients (Which is where I fit in - although my work internally mirrors a lot of agency work).

What’s great is that it’s open, informal, and within five minutes of sitting down it was becoming clear that everyone shared pretty similar needs/requirements, despite everyone working independently. Which is reassuring if you’re trying to break new ground within your organisation. And it’s also going to provide a great frame of reference for everyone within the industry. It’s definitely one of the more valuable events I’ve attended…

And speaking of events I’m involved with…

I’ll be at Mediacamp Bucks 08 on May 17, 2008, and not only will I be attending, but I’ve found myself volunteering to lead a session. Mediacamp is interesting, because it’s “An un-conference digging on advertising, blogging, web-dev, branding, new and social media”.

So luckily for everyone I’m not going to be standing up and talking at people for an hour - it’s about everyone being involved and exchanging information, opinion, knowledge etc. The biggest downside of volunteering for a sessions really is the fact there’s already one session at the same time that I’d love to attend!

It’s another event that’s open to all and free to attend - which means I get the chance to learn from anyone - and it seems pretty well organised by the Social Media Mafia…

If you’re interested, I’m running a session on “From Personal Blogging to Corporate Responsibility - from social media for fun to managerial demands.”, basically looking at the implications as more and more companies seek to engage in community and blogging, and the implications that’s had for me and other people on a personal level, as something done as a hobby for fun, or as a side project with little managerial involvement suddenly becomes something which is integrated and backed by entire companies.

Oh, and in the spirit of community, open-source, free access, and the fact he made me feel guilty, I should probably mentioned and link to the designer of the above logo (and several other cool Mediacamp ones), Eaon Pritchard.

So it’s a hectic time, but a really, really good one. Throw in impending fatherhood in the next week or two, and you’ll hopefully be sympathetic if there aren’t daily updates here - you can always find me on Twitter to ensure I haven’t dropped off the ‘net entirely…

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